Gaming laptop freezes during game and shows random solid color and reboots.

Marco_47

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Mar 30, 2017
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MSI GT62VR with a GTX 1070 looks like GPU is dying. I already did hard reset by removing laptop and bios batteries, and reinstalled windows and drivers. HWMonitos says current voltage is 16.5. Is this too much?
 

jay.wooster

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Sep 27, 2018
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Are you talking about Volts or Watts ?

Looking into my own HWInfo my GPU (2080) is running at 0.722 volts (Max 0.794 volts) with Wattage at 14.664 Watts (Max 43.764 Watts)
 

Marco_47

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Mar 30, 2017
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When I run a game like Far Cry Primal or Doom 2016 on maximum settings, after a few minutes the laptop will freeze, show a random solid color for 3~ seconds, and reboot.

HWMonitor says Current Voltage is 16.8 V.

Speccy shows (video memory is wrong, it's actually 8gb):

Operating System
Windows 10 Home 64-bit
CPU
Intel Core i7 6700HQ @ 2.60GHz 36 °C
Skylake 14nm Technology
RAM
16.0GB Dual-Channel Unknown @ 1063MHz (15-15-15-35)
Motherboard
Micro-Star International Co. Ltd. MS-16L2 (U3E1)
Graphics
Generic PnP Monitor (1920x1080@60Hz)
4095MB NVIDIA GeForce GTX 1070 (MSI) 40 °C
Storage
238GB TOSHIBA THNSNJ256G8NY (SATA (SSD)) 33 °C
931GB Hitachi HGST HTS721010A9E630 (SATA )
 

Marco_47

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Mar 30, 2017
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GPU just under 80 C, CPU under 77 C.

 

jay.wooster

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Sep 27, 2018
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Unfortunately im not up to scratch on laptops (specifically power) to provide further support. Will have to wait for one of the specialists to see this thread and respond mate. Typically its thermal throttling or power that could cause an issue like this.
 

Marco_47

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Mar 30, 2017
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I don't think that's the case. These are very good temps for a gaming laptop.
 

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