Hey everyone,
I found an old laptop laying around the house that we recently bought. I guess the owner no longer needed it so they left it. I told them to get it but they said I can throw it away. I found its power supply and tried to open it. I am quite tech savvy and can troubleshoot software issues.
Specs:
Model: HP Elitebook 8560p
https://support.hp.com/us-en/product/hp-elitebook-8560p-notebook-pc/5056949/document/c02782594
I got the one that has AMD graphics card in it
Problem:
1. The card is dead. While installing drivers either via windows update or via manual download on manufacturer's side, the display will go black then garbled/garbage display. Sometimes it shows Video tdr failure garbled display but most of the time just garbled then the laptop restarts and it cycles until I get the option to boot into safe mode.
What I did:
I know that the cpu i5 2540M supports intel hd graphics 3000 but I cannot install its driver. the machine wont accept it.
Is there a way I can force 1366x768 or 1920x1080 reso on Microsoft Basic Adapter? Or is there any way I can install Intel HD Graphics without installing AMD's Radeon HD 6470M graphics driver?
I would really appreciate all the help and advise anyone could provide.
Thanks.
I found an old laptop laying around the house that we recently bought. I guess the owner no longer needed it so they left it. I told them to get it but they said I can throw it away. I found its power supply and tried to open it. I am quite tech savvy and can troubleshoot software issues.
Specs:
Model: HP Elitebook 8560p
https://support.hp.com/us-en/product/hp-elitebook-8560p-notebook-pc/5056949/document/c02782594
I got the one that has AMD graphics card in it
Problem:
1. The card is dead. While installing drivers either via windows update or via manual download on manufacturer's side, the display will go black then garbled/garbage display. Sometimes it shows Video tdr failure garbled display but most of the time just garbled then the laptop restarts and it cycles until I get the option to boot into safe mode.
What I did:
- Reinstall Windows
- Tried installing drivers from hp site and from win update.
- Replaced thermal paste on the gpu and cpu as well as the chipset which is just beside the gpu.
- Microsoft basic adapter works but one problem is it does not show 1920 by 1080 display so I am stuck with 1024 by 768 which does look good.
I know that the cpu i5 2540M supports intel hd graphics 3000 but I cannot install its driver. the machine wont accept it.
Is there a way I can force 1366x768 or 1920x1080 reso on Microsoft Basic Adapter? Or is there any way I can install Intel HD Graphics without installing AMD's Radeon HD 6470M graphics driver?
I would really appreciate all the help and advise anyone could provide.
Thanks.