Geforce Experience 2.1.3 does not install

[PHCC]

I have tried to install Geforce Experience latest version (2.1.3) and after installation/ or when try to run the program, I get "Geforce experience encountered an error and must close".

I have tried:

Clean install;
Uninstall and Install again (Both program and graphic drivers);

Nothing works.

Any help would be much appreciated.

 

[diabedo]

do not do a clean reinstall. DO NOT uninstall, just install the program again over itself and that should fix the issue.

 

[PHCC]

do not do a clean reinstall. DO NOT uninstall, just install the program again over itself and that should fix the issue.

I have tried this with no luck. Any other ideas? Thank you for the answer anyway =)

 

[Lee Neighoff]

I am also having this issue, but with GFE 2.1.5.

 

[PHCC]

I am also having this issue, but with GFE 2.1.5.

Hi I got this email from them when i had this problem, and it fixed it. Although you might have a different problem. Anyway here it goes:

"I request you to try the following steps :

1 : Disable all 3rd party services
Click on start and search for msconfig.exe.
later, click on services tab> hide all Microsoft services> click on disable all > enable NVidia services alone.
click on startups> disable all > enable NVidia startups.
hit apply, choose restart later.

Ensure you have enabled NVidia services before closing.

2 : Disable the antivirus installed and firewall in computer
(if the computer is connected from wireless router then ensure you disable the router firewall settings as well)

3 : Uninstall GeForce Experience from control panel and please delete the GeForce Experience folder from (C:\Program Files (x86)\NVIDIA Corporation\GeForce Experience) make sure that this folder is deleted from the Recycle bin as well.

4 : Restart the computer, ensure the Cdrive has disk space of atleast 20MB free.

5 : Enable the installation log using the link below.
http://nvidia.custhelp.com/app/answers/detail/a_id/3171/kw/logging

6 : Download fresh copy of the GFE using the link given below and install it.
http://www.geforce.com/geforce-experience/download

7 : share installation logs if the issue persists

Please keep me updated about the status of the issue."

If it doesnt work then try their support. Also if you have any sort of Browser blocker like K9 safe browser it will not let you install it, so uninstall it before.