Geforce GTX 770 all objects have an afterimage

[scynscatha]

I built a new pc recently, which includes a gerforce GTX 770, manufactured by EVGA.

A few days after building it, I've noticed that all moving objects, and only moving objects, be they in game, in video, or the mouse cursor, have a white afterimage when moving. This occurs with all games I've tried, full screen or windowed, youtube videos, gifs, and the cursor. I'm not noticing it on videos on youtube that were shot live, it only seems to occured on footage captured from video games. At the same time, I don't notice it on the anime hosting site Crunchyroll.

After contacting NVIDIA support, I've tried using a different monitor, different monitor cables, different kinds of monitor cables, different drivers, a clean install of the drivers and related NVIDIA software (twice), and the problem still persists.

I don't currently have the option to test the GPU in another computer, and I have not yet attempted running it on another PCIE slot on my motherboard (because it doesn't exactly look like it would fit in the space there).

I've used Dxdiag to test my directx installation, and that seems to be in order.

My chipset drivers and BIOS are all up to date (the bios is the second most recent version, the newest is only about 15 days old and that just seems to be asking for trouble), and I am well and truly stumped.

Have any of you encountered a similar issue to this, or have any ideas what might be causing it, so I can begin to troubleshoot there? I am running windows 7 home premium 64 bit, and using an ASUS A99FX pro R2 Motherboard. All other components would appear to be running in perfect order.

 

[smeezekitty]

Are you sure it isn't a monitor problem?
If you are watching heavily compressed videos, it isn't unusual to see some afterimages (that is the nature of MPEG compression)

 

[scynscatha]

Are you sure it isn't a monitor problem?
If you are watching heavily compressed videos, it isn't unusual to see some afterimages (that is the nature of MPEG compression)

I'm fairly certain it isn't the monitor. I've tried two different monitors and used 3 different cables on each, and the problem persisted.

I don't know much about how images are shown, however - would the compression you describe also occur with game textures and the mouse cursor?

 

[smeezekitty]

Are you watching a video of the game and mouse cursor, or does it happen on your own system?
Compression artifacts only occur on videos (including game cut scenes)

 

[scynscatha]

Are you watching a video of the game and mouse cursor, or does it happen on your own system?
Compression artifacts only occur on videos (including game cut scenes)

it happens on my own system and in video, but only in videos of captured game footage, it would seem. It also occurs in my own games, and with the cursor.

 

[scynscatha]

So after a bit more testing, I've determined it occurs with blip.tv. youtube, vimeo, the mouse cursor, and games with all different types of engines; unreal engine, source engine, gamebryo engine.

It essentially occurs everywhere there is a moving object, especially if said object is dark moving against a light background.

For whatever reason though, it doesn't happen with videos hosted on crunchyroll.

Does anyone have any idea what might cause afterimages for all these things?

 

[scynscatha]

It's also occurring when an image moves (like when I scroll the page), just as added bit of information.

 

[smeezekitty]

Does it occur in safe mode?

 

[scynscatha]

I haven't attempted that yet, actually
I will see if it does

 

[scynscatha]

The problem persists when starting in safe mode with networking. I chose to start with networking to go to a trusted website w/ a background that's coloration allows the glitch to be seen easily.

So yes, I have the issue in safe mode, when the NVIDIA drivers are (presumably?) not loaded.

 

[smeezekitty]

The problem persists when starting in safe mode with networking. I chose to start with networking to go to a trusted website w/ a background that's coloration allows the glitch to be seen easily.

So yes, I have the issue in safe mode, when the NVIDIA drivers are (presumably?) not loaded.

The drivers are not loaded in safe mode. Does your motherboard have onboard graphics?
Does the effect persist or does it disappear shortly after the movement?

 

[scynscatha]

The drivers are not loaded in safe mode. Does your motherboard have onboard graphics?
Does the effect persist or does it disappear shortly after the movement?

the motherboard does not have onboard graphics. The blurring also does disappear after the movement stops. The blurs are colored white, and are transparent. They roughly keep the shape of the moving object, and are not following it, but superimposed onto it

 

[scynscatha]

A thought occurs to me; I've been getting an Audit failure event (6281) that reads like this:

Code Integrity determined that the page hashes of an image file are not valid. The file could be improperly signed without page hashes or corrupt due to unauthorized modification. The invalid hashes could indicate a potential disk device error.

File Name: \Device\HarddiskVolume2\Windows\System32\sxs.dll

Some googling around suggested this was alright to ignore and was caused by my realtek audio drivers, but is it possible that this is related to the afterimages I'm seeing?

 

[smeezekitty]

I doubt it is related. Do this artifacts occur in the BIOS if you for example move the cursor quickly?
If you can try running memtest86

 

[scynscatha]

I doubt it is related. Do this artifacts occur in the BIOS if you for example move the cursor quickly?
If you can try running memtest86

Memtest is not currently an option for me to run -- the computer has lights that are on all the time, and it's in my room. Can't turn the lights off, and considering how much time it would take it wouldn't be convenient. I do however have some other RAM sticks I could use, if that would help.

However, the issue does occur when I have the BIOS screen open. I notice the afterimage on the cursor as I move it along the screen. The cursor is also very jittery, it can't seem to move in a straight line.

 

[smeezekitty]

It has to be a hardware problem. Either GPU or monitor.

Were both monitors tried the same type?

 

[scynscatha]

It has to be a hardware problem. Either GPU or monitor.

Were both monitors tried the same type?

one was an acer, and the one I'm currently using is an ASUS.

Weird thing I noticed, though - the power cord of the one I'm currently using is wonky, the second one didn't work with it even though both cords are rated exactly the same. The second monitor didn't work with this power cable, didn't even turn on. However, when we put it back where it normally lives it had some discolorations on the screen, which aren't going away. Also, my current monitor power icon will flash on for a moment when it's off, sometimes.

 

[scynscatha]

I think the monitor power cable might be bad, but I did notice it on the other monitor. However, that monitor was plugged into the bad cable, and wouldn't turn on when the power button was hit.

Is there any chance this is the cable somehow damaging the monitors?

 

[smeezekitty]

Power or video cable?

A cable damaging a monitor is pretty unlikely

Any chance you can use a video camera to record it?

 

[scynscatha]

Power or video cable?

A cable damaging a monitor is pretty unlikely

Any chance you can use a video camera to record it?

It's a power cable. I can't take a video right now, sorry

edit: by that I mean I've tried that, I don't have a camera good enough to pick it up

 

[scynscatha]

Also, I understand that the card I have has some sort of on board BIOS. Is there any way to run a diagnostic on that, determine if it's working properly?

 

[scynscatha]

I'm fairly certain I should just RMA the card. Is there anything you can think of that I could try before I do that?

 

[playerunknown]

Hi,

I know this is an ancient question, but I just experienced the exact same issue with my setup (seemingly shortly after updating the nvidia drivers).

CPU: Intel i7 8700k 4,5GHz
RAM: Hyper-X Predator 16GB
GPU: Nvidia GeForce 970 GTX
HDD: Samsung EVO 850 500GB SSD

Monitor: LG 34UC89G-B (144Hz monitor)

The solution was not hardware related, more nvidia driver shenanigans. When I updated the driver (did that regularly and never before had the issue), nvidia forced my screen's refresh rate down to 60 Hz. This created exactly the described above white afterimage in videos and games.

Solution: Set the monitor(s) to a higher refresh rate. This completely eliminated the described afterimage for me when I went 144Hz again on my LG 34UC89G-B.

(I am also using G-Sync for windowed and fullscreen applications which might be important to mention as it sets the refresh rate dynamically depending on GPU rendered FPS. When I have G-Sync enabled now, the afterimage lessens by about 60% and is almost not perceivable, but it's still there.)

Edit: I fiddled around with it even more. It turns out all of the above behaves as mentioned, but the real culprit was my monitor's "response time" setting, which I always had set to "fast". When I disabled that, the afterimages disappeared even for low refresh rates and with G-Sync enabled modes. This is weird, because it's definitively tied to the driver update somehow, maybe the latest nvidia drivers are in conflict with my monitor's drivers now.