Question Geforce RTX 2060 BSOD Issues

Sep 8, 2019
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I haven't been able to play anything for more than 5 minutes or so. Then I get major artifacting, the screen freezes, the BSOD pops up and the computer restarts. This is a brand new laptop (Alienware M17).

The errors include the following:

Video scheduler internal error
DX11 Device Lost
Video TDR Failure - nvlddmkm.sys
Unrecognized video card
DXGI Error Device Removed
DXGI Error Device Hung
Driver IRQL Not Less or Equal

I get the blue screen and the computer restarts. I have updated all drivers, reinstalled the video card, run scans and nothing helps. Any help would be appreciated
 
Is your Laptop overheating ? Those artifacts might indicate a sign of a faulty video card, VRAM issue, or maybe some other hardware issue, IMO. Your copy of Windows OS might also be corrupt.

Have you tried doing a clean re-install of the video card drivers as well ? Use the DDU tool.
 
Sep 8, 2019
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I haven't even had it a week. Could it be overheating already? I did do a clean re-install using DDU but it didn't help. Would a clean reinstall of Windows help?

Thanks for your reply
 

Digicats

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That gpu is going bad dude. Artifacting is the only sign you need. The rest of the errors means it's pretty bad. I've never had a laptop so I don't know how you'd go about RMAing that GPU. Probably have to send the whole thing in.

Here's a link you can read: https://www.maketecheasier.com/faulty-graphics-card-and-the-fix/

The fixes probably won't work at this point, maybe try cooling it down? I think the driver crashes and BSODS mean it's toast. Really sucks. We all know the feels. :(
 
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