Question Generic Bluetooth adapter on asus b650m plus WiFi doesn’t work.

[Order 66]

I have tried using the official asus bluetooth drivers, but I get a message saying that it doesn’t support my os even though I downloaded the win11 64 bit version. I have tried uninstalling and disabling the device in device manager. Windows is fully updated. Specs: Ryzen 7 7700x, Rx 6800, seasonic focus GX 850w 80+ gold, Samsung 980 pro 2tb

The main thing I'm trying to do is connect my airpods to my PC, but I've never been able to connect any bluetooth device.

 

[COLGeek]

Does your motherboard have the Realtek or MediaTek device?

 

[Order 66]

Does your motherboard have the Realtek or MediaTek device?

I don’t know, I’ve tried both drivers and neither worked.

 

[COLGeek]

I don’t know, I’ve tried both drivers and neither worked.

But the WiFi works? It is the same device that provides the BT function.

 

[Order 66]

But the WiFi works? It is the same device that provides the BT function.

Yes. It’s very strange. Windows will scan for devices and never find anything.

 

[COLGeek]

I guess you could look at your BIOS to see if you can independently disable BT.

So, is the wireless adapter Realtek or MediaTek?

 

[Order 66]

I guess you could look at your BIOS to see if you can independently disable BT.

I already looked and the option is there but I don’t really want to disable it.

 

[Order 66]

I guess you could look at your BIOS to see if you can independently disable BT.

So, is the wireless adapter Realtek or MediaTek?

I believe it is MediaTek. The folder for the wifi driver that I installed says MediaTek, anyway.

 

[COLGeek]

I believe it is MediaTek. The folder for the wifi driver that I installed says MediaTek, anyway.

The properties in Device Manager should confirm this. In the folder you referred to, is there a seperate installer for BT.

Also, in Device Manager, do you have any unknown devices indicated?

 

[Order 66]

Also, in Device Manager, do you have any unknown devices indicated?

No.

The properties in Device Manager should confirm this. In the folder you referred to, is there a seperate installer for BT.

I don't know, I will check when I get home.

 

[COLGeek]

I did notice on the motherboard support site what appears as two downloads for MediaTek and BT.

Under Bluetooth:
https://dlcdnets.asus.com/pub/ASUS/...0221214R.zip?model=TUF GAMING B650M-PLUS WIFI

Under Wireless:
https://dlcdnets.asus.com/pub/ASUS/...0221214R.zip?model=TUF GAMING B650M-PLUS WIFI

 

[Order 66]

I did notice on the motherboard support site what appears as two downloads for MediaTek and BT.

Under Bluetooth:
https://dlcdnets.asus.com/pub/ASUS/mb/02BT/DRV_Bluetooth_MTK_All_SZ-TSD_W11_64_V19300257_20221214R.zip?model=TUF GAMING B650M-PLUS WIFI

Under Wireless:
https://dlcdnets.asus.com/pub/ASUS/mb/02BT/DRV_WiFi_MediaTek_All_SZ-TSD_W11_64_V330713_20221214R.zip?model=TUF GAMING B650M-PLUS WIFI

I noticed that as well. I will try those when I get home.

 

[Order 66]

I did notice on the motherboard support site what appears as two downloads for MediaTek and BT.

Under Bluetooth:
https://dlcdnets.asus.com/pub/ASUS/...0221214R.zip?model=TUF GAMING B650M-PLUS WIFI

Under Wireless:
https://dlcdnets.asus.com/pub/ASUS/...0221214R.zip?model=TUF GAMING B650M-PLUS WIFI

Tried both, didn't work. They both said OS not supported, oh, and the wifi driver had no separate folder for BT. I still don't know exactly whether it is a MediaTek or RealTek adapter because properties in device manager lists no info in regards to that.

 

[COLGeek]

Do you know how to look up the Hardware Ids in a device's properties?

Control Panel/Device Manager/Network adapters/find your device/Select Details tab/Change Property drop-down to Hardware Ids

Copy first line and Google it.

 

[Order 66]

Do you know how to look up the Hardware Ids in a device's properties?

Control Panel/Device Manager/Network adapters/find your device/Select Details tab/Change Property drop-down to Hardware Ids

Copy first line and Google it.

Ok. It is RealTek, however that doesn’t really help since I’ve tried the Realtek drivers and they didn’t work since it doesn’t support my os apparently. According to asus anyway.

 

[Order 66]

I don't know about anyone else, but I am absolutely stumped on this issue. I think installing drivers would fix it, but I can't find any drivers that don't say my OS isn't supported.

 

[Order 66]

Another reason I need Bluetooth to work is so that I can use my iPhone to log into accounts that support passkeys.

 

[COLGeek]

The only thing that comes to mind is that Asus linked the wrong files on the motherboard support page.

Try grabbing the driver from this Lenovo site. Same adapter so it should be okay.

https://support.lenovo.com/us/en/do...gen-5-type-21jk-21jl-e16-gen-1-type-21jn-21jq

 

[COLGeek]

It is also odd that Windows Update isn't trying to load the drivers for the device. It should be included in the Windows catalog.

 

[Order 66]

It is also odd that Windows Update isn't trying to load the drivers for the device. It should be included in the Windows catalog.

Yeah, it is. it's weird that windows identifies the device and allows Bluetooth to be turned on, but it doesn't allow anything to connect.

 

[COLGeek]

Yeah, it is. it's weird that windows identifies the device and allows Bluetooth to be turned on, but it doesn't allow anything to connect.

So that indicates that drivers are installed, but the device appears to not be working properly. Does your Bluetooth adapter show as discoverable in Bluetooth& devices > Devices ?

 

[Order 66]

So that indicates that drivers are installed, but the device appears to not be working properly. Does your Bluetooth adapter show as discoverable in Bluetooth& devices > Devices ?

yes.

 

[COLGeek]

And the wifi part works perfectly fine? If so, I am starting to suspect a defective part.

 

[COLGeek]

I have one of these in my Linux box. Works great:

https://www.amazon.com/TP-Link-Bluetooth-Ultra-Low-Archer-TX3000E/dp/B07ZV2CJL2/

I know you are using the on-board device on your motherboard.

 

[Order 66]

And the wifi part works perfectly fine? If so, I am starting to suspect a defective part.

Yes, it works very well. When connecting to a 5G mobile hotspot, I get about 500mbps down and about 50mbps up.