Question Genesis Helium 610BT 2.1 speaker system not working properly ?

Oct 25, 2021
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hi. I recently bought a subwoofer system with 2 speakers, the left and right sides have plugs, but only the left side can be heard. I tried everyting , but nothing.
 
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hang-the-9

Titan
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Mar 25, 2010
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If you tried everything the only other thing it can be that it's broken. What exactly did you try? Double-check cables and re-connect them? Try them with another source to make sure it's not coming from the computer? Did you contact support for the company that made them?
 
Jan 26, 2022
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I also have that problem, but when I use regular audio cable for pc (not the controller thing from the box) speakers work. So I would say that it's a controller thing that's not working, while speakers are okay.
 

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