[SOLVED] Getting a consistent 0x000098 error on HP laptop ?

Dec 17, 2021
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I have been trying to help my friend with his laptop, we attempted to do a clean install and upon finishing in the installation USB it restarted only to come to a BCD error screen, I've tried repairing it, using different installation medias, I still haven't used a different USB as I have no idea whether that is the issue at hand or just a Windows thing.

It is a laptop with only a single drive in it and the Windows installer only creates 3 volumes instead of 4, I think the issue is at that part of the install.

Any help would be appreciated on this topic as I'm at a stand still and have no further ideas of what to do.

Not only this but the laptop doesn't have a programmable bios, meaning I can't access it to change any settings, it also struggles to get into the USB boot process.

HP 15" Pavilion laptop
Specs:
Intel celeron n3060
4gb ram
intel hd 4000 graphics.
.
 
Solution
can you boot from the installer
on page after language choices, click repair this pc, not install
blue menu pop up
pick troubleshoot
pick advanced
pick command prompt
type diskpart and press enter
type list vol and press enter
can you take a photo of this screen, upload to an image sharing website and show link here.
type exit leave diskpart and close window.

which partitions is it making?
Recovery partition
EFI
Windows

I only have 3 myself. it might not be reason

PC is only 5 years max? what size drive has it got in it? ssd or hdd?
Why were you clean installing?

Did you get as far as setting up user accounts?

these are nice but it only shows how to clean install from within windows, which isn't...

Colif

Win 11 Master
Moderator
can you boot from the installer
on page after language choices, click repair this pc, not install
blue menu pop up
pick troubleshoot
pick advanced
pick command prompt
type diskpart and press enter
type list vol and press enter
can you take a photo of this screen, upload to an image sharing website and show link here.
type exit leave diskpart and close window.

which partitions is it making?
Recovery partition
EFI
Windows

I only have 3 myself. it might not be reason

PC is only 5 years max? what size drive has it got in it? ssd or hdd?
Why were you clean installing?

Did you get as far as setting up user accounts?

these are nice but it only shows how to clean install from within windows, which isn't really a clean install as it doesn't delete partitions - https://support.hp.com/au-en/document/c04730900

HP don't even just have simple instructions to boot from USB - https://www.hp.com/us-en/shop/tech-takes/how-to-boot-from-usb-drive-on-windows-10-pcs

With HP computers you can boot a device one and you do not need to change the boot order permanently. You can use a special HP Startup Menu for this.


1. Please, shutdown the computer using the power button (press and hold for few seconds until it powers off)

2. Insert the bootable Windows flash drive

3. Power the PC back on.

3.1 As soon as you press the power-on button, immediately begin hitting the Esc button (like tap-tap-tap) - like press and begin hitting before any logo appears.

This should open a HP Startup Menu with several options such as F1, F2, F9, F10, F11, F12, etc...

4. Choose F9 to open Boot Device options > https://support.hp.com/rs-en/document/c01443326

5. If the BIOS can see the USB device attached to the PC, it will appear there (usually written as USB HDD or with the USB brand name)
Select it and PC should boot fine.

https://h30434.www3.hp.com/t5/Noteb...equence-and-How-to-Boot-from-USB/td-p/6132655
 
Last edited:
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