Question Getting Blue Screen in games after M.2 SSD upgrade ?

[bugragursoy]

Hi,

I upgrade my pc with 2TB Samsung 970 Evo Plus M.2 SSD and installed a clean Windows 10. But unfortunately ı get bluescreen when ı play games. Its just happen when i play games, other things like watching video etc don't get any bluescreen.

I dont know how to understand my minidump file. Can anyone please tell me why ı got bluescrean when play games.

Tank you.

Minidump file.

091323-7765-01

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www.mediafire.com

 

[Dave8671]

We need more information like computer type laptop desktop tower, Graphics card brand model. Since you re-installed did you download the drivers for your graphics card?

 

[bugragursoy]

Desktop pc with Win 10
MSI RTX 2070 Super
Intel i7 7700K
16 gb ram
Asus Prime Z-270K motherboard

I play games with this computer with 2 years and not get any blue screens.

It's happend after I install a new m2 ssd driver.

Did a clean windows 10 installation.
Upgrade my bios
Enable xmp
Did latest version of graphics card.

 

[Dave8671]

Try turning off the xmp and see what happens. I never installed drivers for my ssd.

 

[bugragursoy]

Try turning off the xmp and see what happens. I never installed drivers for my ssd.

I tried that before nothing change

 

[ubuysa]

It's never wise to make a diagnosis based on one dump. You seem to be saying you've had many BSODs? If so, please upload all the relevant dumps.

The one you uploaded failed during a graphics operation. The Microsoft DirectX driver dxgmms2.sys is called often, as is the Nvidia graphics driver nvlddmkm.sys. The version of nvlddmkm.sys that you have installed may not be current, it's dated August 15th...

0: kd> lmDvmnvlddmkm
Browse full module list
start             end                 module name
fffff800`59800000 fffff800`5d177000   nvlddmkm T (no symbols)         
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\System32\DriverStore\FileRepository\nvmdig.inf_amd64_faac8d1bca70beae\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Browse all global symbols  functions  data
    Timestamp:        Tue Aug 15 02:04:52 2023 (64DAB314)
    CheckSum:         038725C9
    ImageSize:        03977000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:

The Nvidia driver download site has a more recent RTX2070 game ready driver, dated 21st September. I suggest you try that more recent driver.

It's also possible that in installing the M.2 SSD you may have disturbed something else. Check that the RAM and graphics card are properly seated.

 

[bugragursoy]

It's never wise to make a diagnosis based on one dump. You seem to be saying you've had many BSODs? If so, please upload all the relevant dumps.

The one you uploaded failed during a graphics operation. The Microsoft DirectX driver dxgmms2.sys is called often, as is the Nvidia graphics driver nvlddmkm.sys. The version of nvlddmkm.sys that you have installed may not be current, it's dated August 15th...

0: kd> lmDvmnvlddmkm
Browse full module list
start             end                 module name
fffff800`59800000 fffff800`5d177000   nvlddmkm T (no symbols)        
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\System32\DriverStore\FileRepository\nvmdig.inf_amd64_faac8d1bca70beae\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Browse all global symbols  functions  data
    Timestamp:        Tue Aug 15 02:04:52 2023 (64DAB314)
    CheckSum:         038725C9
    ImageSize:        03977000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:

The Nvidia driver download site has a more recent RTX2070 game ready driver, dated 21st September. I suggest you try that more recent driver.

It's also possible that in installing the M.2 SSD you may have disturbed something else. Check that the RAM and graphics card are properly seated.

Bro,

I don't know which one is fixed my issue but I play 1 hour game for now but no bluescrean anymore.

I did uninstall and reinstal graphics card driver after that close my pc and unplug and replug my rams and graphics card. And clean the plug area littlebit.

For now my issue is fixed. Thanks for your help.

 

[Dave8671]

Sounds like the ram was bumped at some point. Glad it's working now. If you play new games it's a good practice to keep your graphics card driver up-to-date.