Getting Blue Screen

Lemonade1324

Honorable
Dec 26, 2013
16
0
10,510
0
So I begin playing a game of Civilization 5 and about half an hour to an hour in the whole computer reboots. When it starts up again it gives me an error message saying I got Blue Screen. The actual blue screen doesn't pop up when it reboots though so I have no idea what's happening.

It's happened three times so far and exactly the same thing happens each time. I downloaded BlueScreenView and it said that all three times is was caused by ntoskrnl.exe

I have no idea what that means though.
 

Lemonade1324

Honorable
Dec 26, 2013
16
0
10,510
0


Ok i'm doing the memtest thing now. Going to leave it over night and see what happens then. Thanks!
 
whocrashed.exe is another program that might help, or you can post your memory dump on the cloud (skydrive) and give public access to it and
someone can take a quick look. ntoskrnl.exe is a core operating system file, if it is listed at the cause, it generally means that some driver, or hardware corrupted memory it was using, ntoskrnl.exe detects the corruption and shuts down the OS via a bluescreen. These errors are harder to figure out because the process that did the corruption was not currently executed process at the time that the OS detected it.
 

Lemonade1324

Honorable
Dec 26, 2013
16
0
10,510
0


I don't think it's the drivers because i'm assuming that this would cause it to crash all the time, not just when in a game. I'm doing the memtest right now and i've got 2 passes. I read somewhere that I should leave it overnight and check it in the morning because you should be looking to get about 10 passes.

But i'm just wondering, could it possibly be down to overheating issues?
 


if you get a bugcheck, the OS knows why it generated the bugcheck and stores the info in the memory dump.
often it takes less than a minute to figure out the problem when you look at the memory dump via the OS kernel debugger. That is why i suggested to put it on skydrive.

drivers often will not crash until software is under heavy use: for example, drivers will share kernel memory blocks, they will use them and free them to back to the OS. Many drivers will continue to use the memory after they have claimed to have released them back to the kernel memory. when the OS detects the modifed block it will generate a bugcheck so the problem can be isolated and fixed.



 

Lemonade1324

Honorable
Dec 26, 2013
16
0
10,510
0
Turns out it was the drivers for the motherboard. I ran memtest and got no errors and 8 passes so I reinstalled the motherboard drivers and so far it hasn't rebooted at all. Thanks all for the help though!
 

ASK THE COMMUNITY

TRENDING THREADS

Latest posts