[SOLVED] Getting BSOD and I'm not sure what from, possibly GPU? minidmp files, specs, and parts included if anyone has any ideas

Jul 27, 2020
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So I've typed this post out like two times and it's crashed once but here goes. I've taken my computer into a repair shop in town and they ran some diagnostics on it, they said nothing was coming up with any errors when they ran tests on the RAM, checked the hard drives for failures, and swapped the old graphics card out and then the crashes went away. Turns out my old 970 wasn't working anymore. Fast forward a couple weeks and I ordered a 2070 super to replace it. I install it and then did a complete fresh install of windows and everything had been working fine up until this last week or so but now I’m getting crashes again. For some reason it doesn’t act up that much when I’m playing games, but I did get a crash with an error referencing nvlddmkm.sys so I did a clean install of my nvidia drivers after a google search, and I’m still running into the issue. I did also receive an error with PAGE_FAULT_IN_NONPAGED_AREA on the last crash. These issues have persisted for quite a while and I’m just not sure what’s even causing them anymore. Any help would be great!

Here’s my parts:

EVGA 750 BQ, 80+ Bronze 750W, Semi Modular

AMD RYZEN 5 2600 6-Core 3.4 GHz (3.9 GHz Max Boost) Socket AM4 65W YD2600BBAFBOX

EVGA GeForce RTX 2070 SUPER KO GAMING Video Card, 08G-P4-2072-KR, 8GB GDDR6, Dual Fans

ASRock B450M PRO4 AM4 AMD Promontory B450 SATA 6Gb/s USB 3.1 HDMI Micro ATX AMD Motherboard

G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3000 (PC4 24000) Desktop Memory Model F4-3000C16D-16GVRB

Corsair CC-9011023-WWCORSAIR Carbide 200R Compact ATX Case

System Info from DxDiag: View: https://imgur.com/dHvTkdK


And Here’s my minidump files from the last handful of crashes: https://ufile.io/f/rcbf7

Additionally my Bios Version is 3.5
 

gardenman

Splendid
Moderator
Hi, I ran the dump files through the debugger and got the following information: https://pastebin.com/twS4hem6
File information:072720-7531-01.dmp (Jul 27 2020 - 14:53:13)
Bugcheck:MEMORY_MANAGEMENT (1A)
Probably caused by:memory_corruption (Process: firefox.exe)
Uptime:0 Day(s), 0 Hour(s), 34 Min(s), and 45 Sec(s)

File information:072720-7265-01.dmp (Jul 27 2020 - 14:58:46)
Bugcheck:PAGE_FAULT_IN_NONPAGED_AREA (50)
Probably caused by:memory_corruption (Process: steam.exe)
Uptime:0 Day(s), 0 Hour(s), 05 Min(s), and 02 Sec(s)

File information:072720-6890-01.dmp (Jul 27 2020 - 14:17:54)
Bugcheck:SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:memory_corruption (Process: firefox.exe)
Uptime:2 Day(s), 2 Hour(s), 07 Min(s), and 55 Sec(s)

File information:072420-7640-01.dmp (Jul 24 2020 - 12:41:09)
Bugcheck:DRIVER_IRQL_NOT_LESS_OR_EQUAL (D1)
Driver warnings:*** WARNING: Unable to verify timestamp for nvlddmkm.sys
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 27 Min(s), and 56 Sec(s)
Possible Motherboard page: https://www.asrock.com/mb/AMD/B450M Pro4/
You are using BIOS version 3.50.

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 

Colif

Win 11 Master
Moderator
Solution
Jul 27, 2020
5
0
10
last one is gpu drivers so try running ddu and instead of using latest drivers from Nvidia, run windows update and allow windows to install drivers. They are from Nvidia, just a few months older.

Try updating lan drivers - https://www.realtek.com/en/componen...0-1000m-gigabit-ethernet-pci-express-software
my guess is the firefox crashes could be lan drivers.

I wish all the dumps were as obvious as the 4th
Just updated the LAN Drivers using the link and ran DDU to do a full wipe on the drivers then ran the windows updater.

Hopefully it's stable now, I did go ahead and update my audio drivers from the BIOS page as well, since they were out of date. I'll post an update if anything changes I guess, but for now I'll mark your answer as the best here.

Thank you so much for the help!

Also, no relation, they're just cute lil' buggers :)