I am working on a dell Inspiron, the blue tooth is generic The error just appeared one day, I have not put on any new devices or software. I assumed at first that it was a virus or something, so I did a restore for about a month back, no result, then I unistalled the bluetooth and reinstalled and checked for updated drivers all to have no solution the computer is fine, but I cannot print, as the files just get stuck in the que and I can delete them from the que theprinter is an HP officejet 5610 allinone