[SOLVED] Getting random second long request time outs when pinging my router every few seconds

[lawrencegrantham]

I'm connected to my virgin fibre optic router via tp-link powerline adapter with my ethernet cables. When i ping anywhere e.g google.co.uk or riot.de using the command prompt i get regular normal ping (around 38-42 ms) however constantly get request timeouts every 5-10 seconds. This is a huge pain in the ass when playing online games such as League of Legends as my screen will just freeze and not sure where to go from there
Reply from 88.198.0.110: bytes=32 time=38ms TTL=53
Reply from 88.198.0.110: bytes=32 time=37ms TTL=53
Request timed out.
Reply from 88.198.0.110: bytes=32 time=46ms TTL=53
Reply from 88.198.0.110: bytes=32 time=43ms TTL=53
Reply from 88.198.0.110: bytes=32 time=41ms TTL=53
Reply from 88.198.0.110: bytes=32 time=65ms TTL=53
Request timed out.
Request timed out.
Reply from 88.198.0.110: bytes=32 time=53ms TTL=53
Reply from 88.198.0.110: bytes=32 time=43ms TTL=53
Reply from 88.198.0.110: bytes=32 time=42ms TTL=53
Reply from 88.198.0.110: bytes=32 time=39ms TTL=53
Reply from 88.198.0.110: bytes=32 time=38ms TTL=53
Reply from 88.198.0.110: bytes=32 time=37ms TTL=53
Reply from 88.198.0.110: bytes=32 time=41ms TTL=53

Ping statistics for 88.198.0.110:
Packets: Sent = 18, Received = 15, Lost = 3 (16% loss),
Approximate round trip times in milli-seconds:
Minimum = 37ms, Maximum = 65ms, Average = 43ms

 

[bill001g]

Not sure what you are ping that is a public ip address. Your internal network normally is private ip something like 192.168.1.x.

If you get loss to your internal router IP then you would suspect the powerline units. Best test is to run a long ethernet cable over the floor or move the pc close enough. Your goal is to prove it only happens when you are running through the powerline units.

If it is the powerline units I do not know what to recommend. Your only option really is to try different outlets and of course make sure the units are plugged directly into the wall outlets. The older av200 and av500 units did not work as well as the newer av2- units but even those have troubles in some houses.

If you see no loss to your internal IP then it is something else past your router. The ISP would need to look at it...they will of course try to say nothing is wrong