Hello! My friend recently built a new system and it is having some problems with the BSOD.
His specs are as follows;
Ryzen 7 5800X
RX 6900 XT
Gigabyte X570S AERO G
Samsung 9
Corsair Vengeance RGB 3600
EVGA 1000 watt power supply
The system posts and can be used as normal, but when loading into a match on Halo Infinite, the whole system crashes and displays a BSOD. I’ve tested this to be the case with various other games, where eventually the game crashes; and it doesn’t always happen at one stage of loading the game.
First, I opened the memory dump and found the machine check error (0x0…124) this indicates that the hardware is the issue.
Then, I performed the memory check through the windows 11 tool that happens after a restart, which it passed. I did the disk drive check to find if the SSD was the issue, it passed. I loaded firmark and prime95 simultaneously to test if it was a power delivery or component stress issue, it passed/did not BSOD. I did all this after installing the latest drivers and windows 11 updates. Then, we reseated the RAM, CMOS battery, and GPU, (didn’t try the CPU/SSD yet), to no avail. I’m unsure what the cause of the error is, or what else I should check. Tomorrow I will try to install windows 10 and see if that fixes the issue, and I’m considering bringing my graphics card to test if that is the problem. Otherwise, I’m open to suggestions! Thank you!
His specs are as follows;
Ryzen 7 5800X
RX 6900 XT
Gigabyte X570S AERO G
Samsung 9
Corsair Vengeance RGB 3600
EVGA 1000 watt power supply
The system posts and can be used as normal, but when loading into a match on Halo Infinite, the whole system crashes and displays a BSOD. I’ve tested this to be the case with various other games, where eventually the game crashes; and it doesn’t always happen at one stage of loading the game.
First, I opened the memory dump and found the machine check error (0x0…124) this indicates that the hardware is the issue.
Then, I performed the memory check through the windows 11 tool that happens after a restart, which it passed. I did the disk drive check to find if the SSD was the issue, it passed. I loaded firmark and prime95 simultaneously to test if it was a power delivery or component stress issue, it passed/did not BSOD. I did all this after installing the latest drivers and windows 11 updates. Then, we reseated the RAM, CMOS battery, and GPU, (didn’t try the CPU/SSD yet), to no avail. I’m unsure what the cause of the error is, or what else I should check. Tomorrow I will try to install windows 10 and see if that fixes the issue, and I’m considering bringing my graphics card to test if that is the problem. Otherwise, I’m open to suggestions! Thank you!
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