Getting WiFi 5.0 Access on Toshiba Satellite Laptop

[roguezebra]

My wife's Toshiba Satellite laptop only sees the 2.4 Ghz WiFi setting while my laptop sees both the 2.4 and 5.0 Ghz WiFi settings. When our microwave runs, it disconnects her from the WiFi. I understand that microwaves operate in teh 2.4 ghz area and can interfere.

 

[kanewolf]

Here laptop may not include a dual band WIFI card. A lot of them don't.

 

[roguezebra]

Here laptop may not include a dual band WIFI card. A lot of them don't.

 

[roguezebra]

Thanks for the quick response. Is it possible to replace with a dual band WiFi card? Does it make sense financially and technically to replace it?

 

[kanewolf]

If the laptop doesn't have dual band (A model number would be helpful) then a USB adapter is your simplest choice. Some people swap WIFI cards internal to the laptop, but I don't recommend it.

 

[roguezebra]

Thanks again. The model # is L75-87270.

 

[kanewolf]

I don't see any evidence that dual band WIFI is supported by that model. If you want 5Ghz you will have to use a USB adapter.

You could TRY changing the channel that the 2.4Ghz signal is on to see if that can minimize the interference. Channels 1, 6, 11 are the three preferred channels.

 

[roguezebra]

I don't see any evidence that dual band WIFI is supported by that model. If you want 5Ghz you will have to use a USB adapter.

You could TRY changing the channel that the 2.4Ghz signal is on to see if that can minimize the interference. Channels 1, 6, 11 are the three preferred channels.

 

[roguezebra]

Any recommendations on USB WiFi adaptors for both 2.4 and 5.0 Ghz? I have been on Amazon and to Staples and there is quite a variety and range in prices.

 

[kanewolf]

Safest thing is getting the same brand as your router.

 

[roguezebra]

I got the Linksys USB6100 which has helped the issue with the microwave oven interference but now the WiFi stops frequently requiring me to unplug both the modem and the router

 

[Cristian_25]

I have the same problem with my SATELLITE PRO C850 - 152 (PART NO. PSKC9E - 016004IT). What should I do?