Gforce Experience blackscreen

Silver2002

Distinguished
Dec 31, 2007
2
0
18,510
https://i.imgur.com/cVE42T2.png

this is what I see...

my Gforce Experience has been a black screen for a few months now, I have tried all methods to fix it. Nothing that has been suggested has worked.

uninstall / reinstall- not work
use desktop short cut to open instead of task bar - not work
change to integrated in Nvidia Control panel - no work, i dont even have the integrated option to pick.

All games work fine, no black screens with any programs but Gforce Experience.

can someone see anything with my specs that might bring the program back on?


my specs:
System Information report written at: 01/19/19 10:08:38
System Name: CHRIS-PC
[System Summary]

Item Value
OS Name Microsoft Windows 10 Home
Version 10.0.17134 Build 17134
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name CHRIS-PC
System Manufacturer System manufacturer
System Model System Product Name
System Type x64-based PC
System SKU SKU
Processor Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz, 3301 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 3603, 6/28/2012
SMBIOS Version 2.6
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.17134.471"
User Name Chris-PC\Chris
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 16.0 GB
Available Physical Memory 11.6 GB
Total Virtual Memory 18.3 GB
Available Virtual Memory 13.7 GB
Page File Space 2.38 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

Name NVIDIA GeForce GTX 770
PNP Device ID PCI\VEN_10DE&DEV_1184&SUBSYS_103310DE&REV_A1\4&80E7924&0&0008
Adapter Type GeForce GTX 770, NVIDIA compatible
Adapter Description NVIDIA GeForce GTX 770
Adapter RAM (2,147,483,648) bytes
Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_f1bfea0268fda7e6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_f1bfea0268fda7e6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_f1bfea0268fda7e6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_f1bfea0268fda7e6\nvldumdx.dll
Driver Version 25.21.14.1701
INF File oem37.inf (Section008 section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1920 x 1080 x 60 hertz
Bits/Pixel 32
Memory Address 0xF6000000-0xF6FFFFFF
Memory Address 0xE8000000-0xEFFFFFFF
Memory Address 0xF0000000-0xF1FFFFFF
I/O Port 0x0000E000-0x0000E07F
IRQ Channel IRQ 16
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF