Question Gigabyte 5700 XT artifacts after mobo/cpu upgrade

wah007

Distinguished
Jan 15, 2013
145
0
18,710
Hi forum

Does anyone know what the issue could be here?

I got my Gigabyte 5700 XT gaming OC card around 6 weeks ago and put it in my Intel system (4690k / Z97-M Plus) and it worked great until I upgraded to the 3700x / Prime X470-Pro.

Now I am getting random artifacts on the screen whilst just moving the mouse on the desktop or within a few seconds whilst running Furmark. Sometimes it artifacts and crashes the graphics driver with BSOD error Video_TDR_failure and sometimes the system just reboots.

I have installed a fresh copy of Windows 10 and have updated the chipset and graphics drivers to the latest versions. I have also reseated the GPU and made sure all cables are plugged in correctly. I've used DDU and AMD cleanup utility to remove the drivers and installed fresh drivers but the issue is still there.

My system:

3700x
Prime x470-pro
gigabyte 5700 xt Gaming OC
Corsair RM 650W Gold
1TB WD SSD
HyperX Fury 16GB 3200mhz ram

Everything is at stock settings except for the RAM which is at DOCP 3200. Here's a video and some pics of the issue....

View: https://youtu.be/OO_ytNIlqy8


The artifacting happens towards the end of the video. The GPU temperature doesn't go over 65c.

https://ibb.co/FH7xJsD

https://ibb.co/HzRk3GK

https://ibb.co/qBv9vYh
 
By fresh, did you create your installer for Windows 10 using Windows Media Creation Tools? You might want to also state the age of the Corsair PSU listed above. Which ram slots are you populating on the board? Version of BIOS for your motherboard?
 
  • Like
Reactions: wah007
By fresh, did you create your installer for Windows 10 using Windows Media Creation Tools? You might want to also state the age of the Corsair PSU listed above. Which ram slots are you populating on the board? Version of BIOS for your motherboard?
Yes, I created a Windows 10 bootable USB drive and did a fresh install by booting from USB. The PSU is 3 years old. I'm populating slots A1 and B1 on the motherboard.
Bios version is 5603.