Gigabyte AB350 AMD CPU no video initial startup

[french.daniel.p]

I cannot get my new build to display on initial startup. Everything seems to turn on fine, but I get no display from onboard graphics. Been reading about issues with AMD not supporting onboard graphics, not sure if I've fallen into the same trap.

gigabyte AB350M-HD3
AMD Ryzen 5 2400G
Corsair 2x4GB DDR4

**No GPU**

Thanks

 

[jacobweaver800]

I cannot get my new build to display on initial startup. Everything seems to turn on fine, but I get no display from onboard graphics. Been reading about issues with AMD not supporting onboard graphics, not sure if I've fallen into the same trap.

gigabyte AB350M-HD3
AMD Ryzen 5 2400G
Corsair 2x4GB DDR4

**No GPU**

Thanks

You haven't fallen into any trap, you may not have the newest BIOS update, non-APU Ryzen CPU's don't have onboard graphics however the APU's do, so that isn't the issue. The issue is usually the motherboard BIOS, if that's the issue you can get in contact with AMD and they will send out a cheap AM4 CPU (an Athlon not a Ryzen) it's a single or dual core with crappy onboard graphics that will work good enough to flash your BIOS to a newer version, and according to the website that board does not natively support the APU's but should with a BIOS update.

 

[Wolfshadw]

Of course, you could just borrow a graphics card long enough for you to update your BIOS.

-Wolf sends

 

[jacobweaver800]

Of course, you could just borrow a graphics card long enough for you to update your BIOS.

-Wolf sends

That won't fix the issue, the APU won't even work, even with a discrete GPU, without a BIOS update that supports it.

 

[Wolfshadw]

Of course, you could just borrow a graphics card long enough for you to update your BIOS.

-Wolf sends

That won't fix the issue, the APU won't even work, even with a discrete GPU, without a BIOS update that supports it.

The OP said:

I cannot get my new build to display on initial startup. Everything seems to turn on fine...

To me, it sounds like the system is booting with the APU, but not giving a display. I'd be interested in knowing if it actually is booting.

-Wolf sends

 

[french.daniel.p]

Any suggestions as to how I might tell if it is or is not actually booting?

 

[jacobweaver800]

Any suggestions as to how I might tell if it is or is not actually booting?

Is your motherboard giving you a POST code or Beep code of any kind?

 

[french.daniel.p]

nope completely silent bootup

 

[jacobweaver800]

nope completely silent bootup

Do you have a way of borrowing a GPU from a friend or one from another PC?

 

[french.daniel.p]

Easier said than done, but I can try and see what I can find

 

[Wolfshadw]

Not going to hurt to go ahead and request AMD Boot Kit whether you need it or not.

-Wolf sends

 

[french.daniel.p]

Already requested the boot kit, working on resourcing a GPU. I'll post when I get one or the other and figure out what works. Thanks

 

[jacobweaver800]

Already requested the boot kit, working on resourcing a GPU. I'll post when I get one or the other and figure out what works. Thanks

I believe the boot kit CPU has integrated graphics, all be it terrible, that you can use the motherboard outputs to do the BIOS update.

 

[french.daniel.p]

Tried a graphics card; no luck. Looks like I'll have to go the boot kit route. Now I have to scrape the thermal paste off my CPU so I can send them proof I own the CPU in question