Gigabyte AMD R9380 in new build, clean Win 10 install having display issues

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E

EviLivE

Commendable
May 5, 2016
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1,510
Having display issues with my Vizio TV/ Gigabyte Radeon R9 380 4Gb card.

All new components built with usb 3.0 Windows 10 clean install onto 250 GB SSD only. After Win 10 install and reboot, Windows started updating all necessary drivers. After Radeon divers were installed my flat screen TV/monitor flickered then went dark. Was still running Windows in background but no display. I then did a reboot and when I mouse click the (beautiful crisp display)Window before the sign in Window, the screen goes blank.
I disabled intel graphics in bios setup and worked for a couple of minutes until I tick settings or any other window for that matter.
I let it stay blank hoping something will happen but only the fans on GPU surge every17 seconds. Same thing happens from DVI-D to hdmi.


Is there a setting in bios to fix this?

My GPU also seems to be putting out quite a bit of heat


MOBO
Gigabyte GA-Z97-HD3 LGA 1150 Z97 HDMI 2-Way CrossFire ATX REV: 2.1

CPU
Intel Core i5-4690K Processor 3.5 GHz LGA 1150
with stock heatsink

GPU
Gigabyte R9 380 4Gb PCI-Express Video Graphics Card GV-R938WF2-4GD

RAM
Kingston HyperX FURY 16GB Kit (2x8GB) 1866MHz DDR3 CL10 DIMM

PSU
Corsair CX750M 750 WATT fully modular

SSD
Samsung 850 EVO 250GB 2.5-Inch SATA III Internal SSD

All in a Corsair Carbide 100R Mid-Tower Case

After stability I'm installing WD 500Gb internal and Seagate 150Gb external, both wiped and formatted and 2 future SSDs as well. Irrelevant to the matter at hand just touching all bases

Your time and input is much appreciated

 
Solution
T


I'm not sure how you are using CCC if you have most recent drivers as it was removed. It's Crimson UI now and does not have options for switching resolutions or refresh rates. Not on my R9 380 anyway. I have to use the Windows display settings to change these settings.

If it worked, then just do the same thing and don't use GPU scaling. It would be nice however to know what the underlying issue is and I'm thinking it has to do with improper display settings,

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Hello. Would it be possible to re-enable the onboard graphics, put your display into the onboard HDMI port, then uninstall current drivers and re-install new ones off of AMD website?

This should bypass the GPU driver issue and when a new one is installed it will correctly detect your new display when you switch it to GPU.

Hope this makes sense.

Also, the R9 380 is a hot card. Giving off heat is normal.
 
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Yeah, that's one of the 1st things I did to no avail.
It seems if anything taxing happens it just flicks blank. Fantastic picture which makes me think it's not the card and maybe the...hell I don't fekin know. Been at this rig for about a month now
 
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You're plugging your display into the GPU right?

It sounds like it's flicking off due to a software issue man. Something simple like a second monitor is being detected. If you honestly think it's a hardware issue try reverting BIOS settings to optimized defaults.
 
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Yeah plugged into GPU. I've optimized in bios as well. I've tried DVI-D to HDMI and get same results
What about clearing cmos? Would that help at all
 
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Potentially. It definitely can't hurt that's for sure.

You've got a Gigabyte board so find a jumper with two pins protruding vertically. Remove your power cable, pull out the battery, ground the connection with a screwdriver for 5 seconds. Try and boot.
 
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Almost had it last night! I moved the HDMI cable to a different port and I dropped the (TV)sharpness to zero and 50'd color and contrast. It was enough to get into Catalyst Control center and turn on GPU scaling, add a few flat panel configurations and had a nice 1080p display and was a.d.d-distracted by conversation and ticked the GPU scale a tad aaaand back to black screen. So this is mosdef not the card and can be tweaked in settings.
Now to get back into the CatControl center guess I'll drop TV settings once again? Any suggestions?
 
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Yes, remove the driver and get an updated one immediately as it's not working properly

Also make sure you have the proper resolution and refresh rate set. Don't use CCC for this, use the Windows Display settings.
 
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Already downloaded and installed the latest AMD drivers(6/6/16). Why would I not use CCC? Seems that route got me to 1080p display until I feked with the scale in GPU Scaling. That's the closest I've been to stability.
 
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I'm not sure how you are using CCC if you have most recent drivers as it was removed. It's Crimson UI now and does not have options for switching resolutions or refresh rates. Not on my R9 380 anyway. I have to use the Windows display settings to change these settings.

If it worked, then just do the same thing and don't use GPU scaling. It would be nice however to know what the underlying issue is and I'm thinking it has to do with improper display settings,

 
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Solution
When I installed the drivers on AMDs website the other day the latest crimson install was dated 6/6/16 so I installed that one. Can't recall version. If I didn't have such lousy service on my phone at the moment I could check. When I get home I'll check for the Crimson UI drivers
 
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Haha. Sounds good.
 
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I think I'll take an extended lunch break and try your suggestion. Hope it works so I can tell you "You're the fekin man!" If not, I'll just hang out till he gets here. Hehe jk appreciate you boss
 
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