Question Gigabyte and UHD630 Driver Install ?

[MikeTV2000]

Hi,

I spent a lot of time troubleshooting what I think is an odd issue. I have a B365M-DS3H that had an 9th Gen Intel I5 running WIN10 64 for the last 3 years. I also had a I9-9900 9th gen under an ASUS board for gaming. I had to buy a Gigabyte Z390UHD when I was desperate to get a 3000 series graphics card. The B365 was my wifes PC with no video card as the default was more than perfect. At the time of install all drivers installed perfectly. I now have a problem installing the driver regardless of the mix. My intent was to move my better memory and I9 to the Z390UHD and could not install the UHD630 driver. I gave up. I had a mix of I9 in B365 and I9 in Z390UHD. Still could not install. I then went back to I5 in the B365M with a new WIN10 install and still no luck. What happened in the WIN10 later versions and how can I install the driver. I have tried the latest Gigabyte driver, the CD Driver, and the Intel online driver. I have decades of experience and this one perplexes me to no end.

 

[Lutfij]

Welcome to the forums, newcomer!

Try downloading this;

Intel® Arc™ & Iris® Xe Graphics - WHQL - Windows*

This download installs Intel® Graphics Driver 31.0.101.4502 for Intel® Arc™ Graphics, 11th-13th Gen Intel® Core™ processor graphics, and related Intel Pentium® and Celeron® processors

www.intel.com

and then manually install the drivers in an elevated command, i.e, Right click installer>Run as Administrator.

If you still have an issue, use DDU to remove all GPU drivers, then manually reinstall the driver I've listed above in an elevated command.

Out of curiosity, is the display hooked out to the motherboard's display output ports? BIOS version for your motherboard?

 

[MikeTV2000]

The B365M BIOS is V7 which is the latest. Tried BIOS update. Yes, the MB HDMI port is what is set in BIOS and my connection. I have GFX101.2125 and not 101.4502. So downloaded and looking forward to trying.

 

[MikeTV2000]

The same error. "Something went wrong. No driver that was found that can be installed on the current device. Installer exit code 8" The same with the older version.

 

[MikeTV2000]

Solved using GB Support, they pointed to the previous version which worked. Thanks everyone.