[SOLVED] Gigabyte EasyTune is not opening

[n1rve]

Hi Everyone,

I just built a new PC with a Ryzen 2700X, Windows 10, Corsair 16GB Ram, with a GTX 1080 and a Aorus Gaming 5 X470 motherboard. I have flashed the BIOS to F3 (latest) and I still can't get easy tune to load. I checked the windows logs and this is what I found:

System.InvalidOperationException: Service EasyTuneEngineService was not found on computer '.'. ---> System.ComponentModel.Win32Exception: The specified service does not exist as an installed service
--- End of inner exception stack trace ---
at System.ServiceProcess.ServiceController.GenerateNames()
at System.ServiceProcess.ServiceController.get_ServiceName()
at System.ServiceProcess.ServiceController.GenerateStatus()
at System.ServiceProcess.ServiceController.get_Status()
at Gigabyte.Engine.Utilities.EasyTuneEngineServiceManagement.get_Status()
at Gigabyte.Engine.Utilities.EasyTuneEngineServiceAsynchronizeManagement..ctor()
at EasyTune.MainWindow.InitObjects()

I have tried installing and uninstalling it multiple times and also made sure my windows updates are complete.

Can someone please advise as to what my system is missing? Other gigabyte applications work such as FastBoot, RGB Fusion, and @BIOS.

 

[Ralston18]

Go to the following link:

https://www.gigabyte.com/Motherboard/X470-AORUS-GAMING-5-WIFI-rev-10#sp

Scroll down to "Unique Features". Note the listings under the " * ". Then check your motherboard model.