Gigabyte G1 Gaming GTX 1050ti - Fan Stop Whilst Video Rendering (Please Help!)

[seatides2]

Whenever I try to render video's whether it be on Sony Vegas 15 or Adobe media encoder/Adobe Premiere pro the rendering will be fine for one or two minutes that all of a sudden BAM! My computer turns off (screens off) and the graphics card flashing the Fan Stop light. This even happens when I try to stream games or convert video's in VLC media player. I have no overlocked this card and have tried to set fan profiles on the Gigabyte extreme gaming software. Temperatures are also fine when doing these tasks hovering around 45/50-60 Degrees Celsius. I have even ran Unigine Heaven benchmarks with no issues. Is this an issue with the graphics card or a software issue? Here a video to see what the flashing light looks like: http://bit.ly/2innfDn
Thanks

 

[RobCrezz]

Might not have anything to do with the graphics card.

Whats the full system specs? Sounds like its crashing under the load, so something isnt stable.

 

[seatides2]

Might not have anything to do with the graphics card.

Whats the full system specs? Sounds like its crashing under the load, so something isnt stable.

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My PC Specs:
CPU: AMD Ryzen 5 1500x
GPU: Gigabyte G1 Gaming GTX 1050ti
SSD: Kingston Now 240gb
Ram: 8gb Hyper x DDR4 2400
Motherboard: Asus Prime B350M-A
PSU: FSP 600W
OS: Windows 10 Pro 64Bit

 

[RobCrezz]

Try CPU load tests and see if it crashes - download OCCT and run the CPU stress test for 10 mins or so and see if its stable.

 

[seatides2]

Try CPU load tests and see if it crashes - download OCCT and run the CPU stress test for 10 mins or so and see if its stable.

Alright, thanks. I'll try that right now.

 

[seatides2]

Try CPU load tests and see if it crashes - download OCCT and run the CPU stress test for 10 mins or so and see if its stable.

The first time I tried the test not even two minutes into the stress test and the CPU hits 65 Degree's and the computer shuts off. Second round I try the stress test again, and within 10 seconds the PC shuts off (CPU at 62 Degree's). Seems like my 1500x is unstable under a heavy load. Got any idea's on what to do now? Thanks

 

[RobCrezz]

Did you build it or was this pc bought as built?

I would check the cpu cooling is mounted right first, check the fan is speeding up when under load also.

 

[seatides2]

Did you build it or was this pc bought as built?

I would check the cpu cooling is mounted right first, check the fan is speeding up when under load also.

Yea I built the PC myself. Thanks, I'll check everything up and get back to you.

 

[seatides2]

Did you build it or was this pc bought as built?

I would check the cpu cooling is mounted right first, check the fan is speeding up when under load also.

It's a bit odd... The CPU fan is working perfectly fine I in fact tried the CPU on 100% with still the same issue. The cooler is sitting fine on the CPU (Stock Ryzen 5 Wraith cooler) and is making proper contact. I also tried prime95 with the same results; however, this time instead of the monitors turning off it gave me a blue screen (STOP CODE: SYSTEM SERVICE EXCEPTION). Should I just RMA it?

 

[RobCrezz]

Whats the idle temp?

Might be worth upgrading the bios of the motherboard to the latest version

 

[seatides2]

Whats the idle temp?

Might be worth upgrading the bios of the motherboard to the latest version

Yup the problem was the BIOS version. I flashed it to the newest version. Thank you very much for the help. The problem is solved. Have an awesome day! 😀