Gigabyte GA-X79S-UP5-rev 1.0 doesn't start

[Jack71]

Hello,
recently I've bought your motherboard X79S-UP5-WIFI rev.1.0
After assembly my computer, it doesn't start.
When I push the start botton my computer's fan starts and after 1 second it turn off.
Then the computer try to start again, but after 1 second it turn off again, until I remove the power.
What's the problem? What do you think about?

TNX

 

[Igor_MkD]

hi,
you could try to clean the ram with alchocol and put it back again.
try, it might work.

 

[Jack71]

hi,
you could try to clean the ram with alchocol and put it back again.
try, it might work.

Hi Igor, thank you for your answer, I'll try, but i think that is difficult resolve this problem with this way, because the ram memory it's new.

However I'll try the same 😉

 

[Deleted member 217926]

Hold off on using alcohol on anything 😉

Here is our standard checklist. Follow it step by step and I bet you figure it out.

http://www.tomshardware.com/forum/261145-31-perform-steps-posting-post-boot-video-problems

It also helps us help you if you list complete system specs. The more info you give us the easier it is to help

 

[alexoiu]

Check also the first 4 digits after SN in the board's serial number. For knowing the manufacture date.

 

[Jack71]

Check also the first 4 digits after SN in the board's serial number. For knowing the manufacture date.

The motherboard's SN is: 123900053663
The chek Number is: 8534

 

[alexoiu]

Can you check again?
http://rma.gigabyte.us/DirectRMA/EndUser_Main.asp :
"GIGABYTE determines warranty based on the manufacture date. The manufacture date can be verified by the serial number found on the product. The first four digits after "SN" determine the year and week of manufacturing date. For example:

"4719331822101 SN082540084966" represents the 25th week of 2008"

So, is 1239 the number?

 

[Jack71]

Hold off on using alcohol on anything 😉

Here is our standard checklist. Follow it step by step and I bet you figure it out.

http://www.tomshardware.com/forum/261145-31-perform-steps-posting-post-boot-video-problems

It also helps us help you if you list complete system specs. The more info you give us the easier it is to help

ok. I tryed all points of your interesting topics, but after the checks my computer doesn't work yet.

This is my hardware:
Motherboard: Gigabyte X79S-UP5-Wifi- rev: 1.0
CPU: Intel i7-4930k
Ram: 6x8Gb corsair dominator platinum (2133 Mhz)
Power: Enermax Platimax EPM750watt
Videocard: Geforce GTX 770

 

[Jack71]

Can you check again?
http://rma.gigabyte.us/DirectRMA/EndUser_Main.asp :
"GIGABYTE determines warranty based on the manufacture date. The manufacture date can be verified by the serial number found on the product. The first four digits after "SN" determine the year and week of manufacturing date. For example:

"4719331822101 SN082540084966" represents the 25th week of 2008"


So, is 1239 the number?

Yes the SN is right!

 

[alexoiu]

Then the board might need a BIOS update, as the version supporting Ivy Bridge E CPUs was released in September 2013:
http://www.gigabyte.com/products/product-page.aspx?pid=4287#bios
Try contacting Gigabyte Support, see what they say.

 

[Jack71]

Thank you alexoiu, it's possible that you have right, but the problem is: who is possible to change the BIOS if the computer doesn't start?

 

[alexoiu]

Only by using a supported CPU, or replacing the board with a more recent one (maybe a ver 1.1 one).
But let's make sure firstly that it's about a BIOS issue, that's why I suggested contacting Gigabyte.

 

[Jack71]

Only by using a supported CPU, or replacing the board with a more recent one (maybe a ver 1.1 one).
But let's make sure firstly that it's about a BIOS issue, that's why I suggested contacting Gigabyte.

I'm waiting for their answer since yesterday.
I hope that arrive soon. 😉

 

[Kmailz]

Only by using a supported CPU, or replacing the board with a more recent one (maybe a ver 1.1 one).
But let's make sure firstly that it's about a BIOS issue, that's why I suggested contacting Gigabyte.

I'm waiting for their answer since yesterday.
I hope that arrive soon. 😉

I have exactly same problem.

Asus mobos have feature to flash BIOS update via USB flashdisk. They call it asus flashback.

Does gigabyte support reply?

 

[alexoiu]

No. You have to use a supported CPU.

 

[Jack71]

I'm sorry, but I forgot to tell you the answer.

The problem was (according to the technical support) , that the motherboard rev 1.0 had a old Bios not compatible with my processor. Since I didn't had any compatible processor for run the computer and up grade my bios, I sent my motherboard to amazon that has given me back my money, to buy another type of motherboard.
Now I'm waiting for a new motherbooard Asus Rog Rampage Iv Extreme, X79, Ddr3-1866, 2Xsata3, Usb 3.0, Gblan, E-Atx

 

[sora]

I'm sorry, but I forgot to tell you the answer.

The problem was (according to the technical support) , that the motherboard rev 1.0 had a old Bios not compatible with my processor. Since I didn't had any compatible processor for run the computer and up grade my bios, I sent my motherboard to amazon that has given me back my money, to buy another type of motherboard.
Now I'm waiting for a new motherbooard Asus Rog Rampage Iv Extreme, X79, Ddr3-1866, 2Xsata3, Usb 3.0, Gblan, E-Atx

Should be compatible.