Gigabyte gtx 970 won't power on

[msdmatt]

Recently purchased a gtx 970 and cannot get it to power on. I have tried every combination I can try with the psu and the card. Tried resetting the bios. Tried manually installing drivers. No luck. Fans don't turn on, no lights, no signal to monitor - nothing. Anyone have any clues what I can try next?

MSI ATX DDR3 z97-g45 gaming mobo
Gigabyte GeForce gtx 970 4gb gddr5 gpu
i7 4790k
Corsair cx series 750w ATX/EPS 80plus bronze psu
Windows 7 home professional

This is a new build on a new hard drive too

 

[modernwar99]

After you're 100% sure the PSU works and the GPU is properly hooked up to it, RMA it and get it replaced.

 

[Ubrales]

Are the PCI power connectors plugged into the graphics card? And make sure that the right driver from Gigabyte is installed.

After doing this if it still does not power up, check the PSU.

 

[rakoja]

Since you said, that the fans are not even spinning up, i have a question: which gtx 970 do you own?

not even spinning could mean, that the pci-e slot has a defect. maybe you try a different one?

 

[Nordein]

Hook the video cable of your choice and put it on your motherboard and try using the onboard graphics. If it boots then, A. The card is defective, B. Your PSU is not good enough to power it. Make sure you have the 6 and 8-pin connectors in the GPU properly too.

 

[alexoiu]

Does it work with the onboard video?

 

[msdmatt]

The motherboard display works fine. I've tried two different pcie slots on the board and no response with either. I didn't know if there was some special way to hook it up to the psu or if the psu wasn't strong enough for it (though I thought I read that it should be).

 

[msdmatt]

Gigabyte GeForce gtx 970
4gb gddr5 pcie
Gv-n970wf3o-4gd

 

[Nordein]

The motherboard display works fine. I've tried two different pcie slots on the board and no response with either. I didn't know if there was some special way to hook it up to the psu or if the psu wasn't strong enough for it (though I thought I read that it should be).

There should be two connectors at the top of the card. A place for a 8-pin and 6-pin connectors that come directly from your PSU. Plug those into the GPU and it will give it all the power it needs to operate.

 

[msdmatt]

It was plugged in with both the 6 and 8 pin to the psu. Didn't do anything.

 

[Nordein]

I think you have a dead card then. My PSU is similar to yours in specs and runs it fine.

 

[msdmatt]

Thank you all for your responses! Sounds like it might be time to try a different card then.

 

[rakoja]

It could be a defective card or a defect in the mainboard. When the card is plugged in and the power is not correctly plugged in, then it would at least turn on the fans (it takes the power for that over the pci-slot) and show, that it needs the pci-e power cables to be plugged in.

when it's plugged in correctly, and the card is not defective, then it might be that it will not be powered up by the board for whatever reason. If you have the possibility to test other cards, do so. And if you have the possibility to test the card in another rig, then also do so before sending it in.

 

[arzbhatia]

Have you used any other card on this board (same slot) before?