Gigabyte R9 280x OC V2 Random Black Screen (AMD fans help!)

kingturtle

Distinguished
Dec 9, 2011
35
0
18,530
I just recently bought this card, therefore I have to assume its the cause of the problem. Basically, I am getting a Black Screen (sometimes with fuzzing) after 15-30 minutes of watching video/show.

At first, I thought it was my memory (4x 4GB) since its not compatible but it passed Windows Memory Diagnostic with 0 errors. I read several threads of this card having black screen issues, so I am starting to consider RMA is the only option (just keep my 760 🙁).

If possible, I would like help fixing this issue since I want to remain as an AMD fanboy (motherboard and graphics card = happy wallet). As I stated above, I have not tweaked the card, so its running default currently.

Here are my system Specs
OS: Windows 7 64bit
Case: Corsair 350D (2 top exhaust/2 in push/pull and 2 intake 120mm total 6 fans)
Power Supply: Corsair HX650
Motherboard Gigabyte AMD 760G GA-78LMT-USB3 (rev. 5.0)
Graphics Card: Gigabyte R9 280x OC
SSD: Corsair Neutron 250GB
RAM: Corsair Vengeance 16GB (4x 4GB) 1600 DDR3
CPU: AMD FX-3600 AM3+
Water Cooler (H60 in push/pull)
 
I'm not sure since the screen locks up (I have to hard-reboot) when it black out. I am still able to hear the video playing through the speakers though.

Is it possible I can take a screenshot of the temps? I'm not very familiar with temp controls/software, so sorry if I sound like a beginner (same reason I don't run benchmarks).

Note: I am getting the feeling it might be an overheating issue. I got a BSOD today with an error report that is known to also be temp related:
bccode 124 is what I remember from it.
 


Not sure if this will help, but this is the last 2 minutes GPU-Z recording during the stuck screen:
2014-05-11 01:20:00 , 300.0 , 150.0 , 41.0 , 32 , 1701 , 1 , 173 , 69 ,

2014-05-11 01:20:01 , 501.0 , 1500.0 , 41.0 , 32 , 1701 , 5 , 173 , 69 ,

2014-05-11 01:20:02 , 501.0 , 1500.0 , 41.0 , 32 , 1703 , 0 , 171 , 69 ,

2014-05-11 01:20:03 , 300.0 , 150.0 , 41.0 , 32 , 1703 , 0 , 172 , 69 ,

2014-05-11 01:20:04 , 300.0 , 150.0 , 41.0 , 32 , 1700 , 0 , 173 , 69 ,

2014-05-11 01:20:05 , 300.0 , 150.0 , 40.0 , 32 , 1702 , 20 , 173 , 69 ,

2014-05-11 01:20:06 , 300.0 , 150.0 , 41.0 , 32 , 1701 , 15 , 172 , 69 ,

2014-05-11 01:20:07 , 300.0 , 150.0 , 40.0 , 32 , 1703 , 6 , 173 , 69 ,

2014-05-11 01:20:08 , 501.0 , 1500.0 , 41.0 , 32 , 1703 , 2 , 173 , 69 ,

2014-05-11 01:20:09 , 300.0 , 150.0 , 41.0 , 32 , 1696 , 2 , 173 , 69 ,

2014-05-11 01:20:10 , 300.0 , 150.0 , 41.0 , 32 , 1700 , 1 , 173 , 69 ,

2014-05-11 01:20:11 , 300.0 , 150.0 , 40.0 , 32 , 1701 , 20 , 171 , 69 ,

2014-05-11 01:20:12 , 300.0 , 150.0 , 40.0 , 32 , 1703 , 17 , 173 , 69 ,

2014-05-11 01:20:13 , 300.0 , 150.0 , 41.0 , 32 , 1707 , 14 , 171 , 69 ,

2014-05-11 01:20:14 , 300.0 , 150.0 , 40.0 , 32 , 1696 , 0 , 173 , 69 ,

2014-05-11 01:20:15 , 300.0 , 150.0 , 41.0 , 32 , 1703 , 5 , 173 , 69 ,

2014-05-11 01:20:16 , 501.0 , 1500.0 , 41.0 , 32 , 1706 , 0 , 171 , 69 ,

2014-05-11 01:20:17 , 501.0 , 1500.0 , 41.0 , 32 , 1703 , 5 , 171 , 69 ,

2014-05-11 01:20:18 , 501.0 , 1500.0 , 40.0 , 32 , 1708 , 18 , 173 , 69 ,

2014-05-11 01:20:19 , 300.0 , 150.0 , 41.0 , 32 , 1707 , 20 , 173 , 69 ,

2014-05-11 01:20:20 , 300.0 , 150.0 , 41.0 , 32 , 1711 , 0 , 173 , 69 ,

2014-05-11 01:20:21 , 501.0 , 1500.0 , 41.0 , 32 , 1709 , 0 , 173 , 69 ,

2014-05-11 01:20:22 , 300.0 , 150.0 , 41.0 , 32 , 1702 , 14 , 173 , 69 ,

2014-05-11 01:20:23 , 300.0 , 150.0 , 41.0 , 32 , 1704 , 0 , 173 , 69 ,

2014-05-11 01:20:24 , 300.0 , 150.0 , 40.0 , 32 , 1706 , 20 , 172 , 69 ,

2014-05-11 01:20:25 , 300.0 , 150.0 , 41.0 , 32 , 1706 , 0 , 172 , 69 ,

2014-05-11 01:20:26 , 300.0 , 150.0 , 41.0 , 32 , 1705 , 4 , 173 , 69 ,

2014-05-11 01:20:27 , 300.0 , 150.0 , 40.0 , 32 , 1709 , 0 , 172 , 69 ,

2014-05-11 01:20:28 , 501.0 , 1500.0 , 41.0 , 32 , 1709 , 0 , 173 , 69 ,

2014-05-11 01:20:29 , 501.0 , 1500.0 , 41.0 , 32 , 1704 , 6 , 173 , 69 ,

2014-05-11 01:20:30 , 501.0 , 1500.0 , 40.0 , 32 , 1704 , 5 , 171 , 69 ,

2014-05-11 01:20:32 , 300.0 , 150.0 , 40.0 , 32 , 1706 , 14 , 172 , 69 ,

2014-05-11 01:20:33 , 300.0 , 150.0 , 40.0 , 32 , 1708 , 14 , 172 , 69 ,

2014-05-11 01:20:34 , 501.0 , 1500.0 , 41.0 , 32 , 1704 , 5 , 171 , 69 ,

2014-05-11 01:20:35 , 300.0 , 150.0 , 41.0 , 32 , 1705 , 0 , 172 , 69 ,

2014-05-11 01:20:36 , 501.0 , 1500.0 , 41.0 , 32 , 1701 , 7 , 171 , 69 ,

2014-05-11 01:20:37 , 300.0 , 150.0 , 41.0 , 32 , 1703 , 18 , 173 , 69 ,

2014-05-11 01:20:38 , 501.0 , 1500.0 , 41.0 , 32 , 1705 , 3 , 171 , 69 ,

2014-05-11 01:20:39 , 300.0 , 150.0 , 41.0 , 32 , 1702 , 7 , 172 , 69 ,

2014-05-11 01:20:40 , 300.0 , 150.0 , 40.0 , 32 , 1704 , 0 , 174 , 69 ,

2014-05-11 01:20:41 , 300.0 , 150.0 , 41.0 , 32 , 1704 , 2 , 172 , 69 ,

2014-05-11 01:20:42 , 501.0 , 1500.0 , 41.0 , 32 , 1704 , 8 , 171 , 69 ,

2014-05-11 01:20:43 , 300.0 , 150.0 , 40.0 , 32 , 1700 , 18 , 173 , 69 ,

2014-05-11 01:20:44 , 300.0 , 150.0 , 41.0 , 32 , 1704 , 8 , 173 , 69 ,

2014-05-11 01:20:45 , 300.0 , 150.0 , 41.0 , 32 , 1705 , 20 , 173 , 69 ,

2014-05-11 01:20:46 , 300.0 , 150.0 , 40.0 , 32 , 1709 , 5 , 173 , 69 ,

2014-05-11 01:20:47 , 501.0 , 1500.0 , 41.0 , 32 , 1708 , 0 , 171 , 69 ,

2014-05-11 01:20:48 , 300.0 , 150.0 , 40.0 , 32 , 1707 , 5 , 172 , 69 ,

2014-05-11 01:20:49 , 300.0 , 150.0 , 41.0 , 32 , 1706 , 17 , 172 , 69 ,

2014-05-11 01:20:50 , 300.0 , 150.0 , 40.0 , 32 , 1702 , 16 , 172 , 69 ,

2014-05-11 01:20:51 , 300.0 , 150.0 , 40.0 , 32 , 1704 , 14 , 172 , 69 ,

2014-05-11 01:20:52 , 501.0 , 1500.0 , 40.0 , 32 , 1709 , 3 , 172 , 69 ,

2014-05-11 01:20:53 , 300.0 , 150.0 , 40.0 , 32 , 1705 , 0 , 171 , 69 ,

2014-05-11 01:20:54 , 501.0 , 1500.0 , 40.0 , 32 , 1709 , 0 , 173 , 69 ,

2014-05-11 01:20:55 , 300.0 , 150.0 , 40.0 , 32 , 1704 , 5 , 173 , 69 ,

2014-05-11 01:20:56 , 501.0 , 1500.0 , 41.0 , 32 , 1708 , 0 , 171 , 69 ,

2014-05-11 01:20:57 , 300.0 , 150.0 , 41.0 , 32 , 1704 , 5 , 171 , 69 ,

2014-05-11 01:20:58 , 300.0 , 150.0 , 40.0 , 32 , 1706 , 9 , 173 , 69 ,

2014-05-11 01:20:59 , 300.0 , 150.0 , 40.0 , 32 , 1702 , 0 , 171 , 69 ,

2014-05-11 01:21:00 , 501.0 , 1500.0 , 40.0 , 32 , 1703 , 5 , 173 , 69 ,

2014-05-11 01:21:01 , 501.0 , 1500.0 , 41.0 , 32 , 1708 , 0 , 172 , 69 ,

2014-05-11 01:21:02 , 300.0 , 150.0 , 40.0 , 32 , 1705 , 5 , 173 , 69 ,

2014-05-11 01:21:03 , 501.0 , 1500.0 , 41.0 , 32 , 1703 , 5 , 173 , 69 ,

2014-05-11 01:21:04 , 300.0 , 150.0 , 40.0 , 32 , 1706 , 2 , 173 , 69 ,

2014-05-11 01:21:05 , 501.0 , 1500.0 , 41.0 , 32 , 1710 , 0 , 173 , 69 ,

2014-05-11 01:21:06 , 300.0 , 150.0 , 40.0 , 32 , 1710 , 5 , 171 , 69 ,

2014-05-11 01:21:07 , 300.0 , 150.0 , 40.0 , 32 , 1707 , 5 , 173 , 69 ,

2014-05-11 01:21:08 , 300.0 , 150.0 , 41.0 , 32 , 1703 , 20 , 171 , 69 ,

2014-05-11 01:21:09 , 300.0 , 150.0 , 40.0 , 32 , 1706 , 19 , 173 , 69 ,

2014-05-11 01:21:10 , 300.0 , 150.0 , 40.0 , 32 , 1702 , 19 , 171 , 69 ,

2014-05-11 01:21:11 , 300.0 , 150.0 , 41.0 , 32 , 1706 , 0 , 173 , 69 ,

2014-05-11 01:21:12 , 501.0 , 1500.0 , 40.0 , 32 , 1706 , 0 , 171 , 69 ,

2014-05-11 01:21:13 , 300.0 , 150.0 , 40.0 , 32 , 1705 , 18 , 173 , 69 ,

2014-05-11 01:21:14 , 501.0 , 1500.0 , 41.0 , 32 , 1708 , 3 , 171 , 69 ,

2014-05-11 01:21:15 , 501.0 , 1500.0 , 40.0 , 32 , 1702 , 2 , 173 , 69 ,

2014-05-11 01:21:16 , 501.0 , 1500.0 , 40.0 , 32 , 1700 , 3 , 173 , 69 ,

2014-05-11 01:21:17 , 501.0 , 1500.0 , 41.0 , 32 , 1702 , 0 , 173 , 69 ,

2014-05-11 01:21:18 , 501.0 , 1500.0 , 41.0 , 32 , 1703 , 0 , 173 , 69 ,

2014-05-11 01:21:19 , 300.0 , 150.0 , 40.0 , 32 , 1704 , 0 , 173 , 69 ,

2014-05-11 01:21:20 , 300.0 , 150.0 , 41.0 , 32 , 1708 , 18 , 173 , 69 ,

2014-05-11 01:21:21 , 300.0 , 150.0 , 40.0 , 32 , 1706 , 20 , 173 , 69 ,

2014-05-11 01:21:22 , 300.0 , 150.0 , 41.0 , 32 , 1707 , 17 , 173 , 69 ,

2014-05-11 01:21:23 , 300.0 , 150.0 , 41.0 , 32 , 1709 , 6 , 173 , 69 ,

2014-05-11 01:21:24 , 501.0 , 1500.0 , 41.0 , 32 , 1707 , 0 , 172 , 69 ,

2014-05-11 01:21:25 , 501.0 , 1500.0 , 40.0 , 32 , 1705 , 7 , 172 , 69 ,

2014-05-11 01:21:26 , 300.0 , 150.0 , 40.0 , 32 , 1705 , 17 , 172 , 69 ,

2014-05-11 01:21:27 , 300.0 , 150.0 , 40.0 , 32 , 1706 , 15 , 173 , 69 ,

2014-05-11 01:21:28 , 300.0 , 150.0 , 41.0 , 32 , 1710 , 6 , 173 , 69 ,

2014-05-11 01:21:29 , 501.0 , 1500.0 , 40.0 , 32 , 1707 , 0 , 173 , 69 ,

2014-05-11 01:21:30 , 300.0 , 150.0 , 41.0 , 32 , 1708 , 0 , 172 , 69 ,

2014-05-11 01:21:31 , 300.0 , 150.0 , 41.0 , 32 , 1705 , 0 , 172 , 69 ,

2014-05-11 01:21:32 , 300.0 , 150.0 , 41.0 , 32 , 1702 , 0 , 173 , 69 ,

2014-05-11 01:21:33 , 501.0 , 1500.0 , 40.0 , 32 , 1698 , 3 , 173 , 69 ,

2014-05-11 01:21:34 , 300.0 , 150.0 , 41.0 , 32 , 1706 , 3 , 173 , 69 ,

2014-05-11 01:21:35 , 300.0 , 150.0 , 41.0 , 32 , 1704 , 0 , 173 , 69 ,

2014-05-11 01:21:36 , 300.0 , 150.0 , 41.0 , 32 , 1707 , 5 , 171 , 69 ,

2014-05-11 01:21:37 , 300.0 , 150.0 , 40.0 , 32 , 1710 , 0 , 173 , 69 ,

2014-05-11 01:21:38 , 501.0 , 1500.0 , 41.0 , 32 , 1701 , 5 , 171 , 69 ,

2014-05-11 01:21:39 , 300.0 , 150.0 , 40.0 , 32 , 1702 , 17 , 173 , 69 ,

2014-05-11 01:21:40 , 300.0 , 150.0 , 41.0 , 32 , 1706 , 19 , 171 , 69 ,

2014-05-11 01:21:41 , 501.0 , 1500.0 , 40.0 , 32 , 1700 , 0 , 171 , 69 ,

2014-05-11 01:21:43 , 300.0 , 150.0 , 40.0 , 32 , 1702 , 0 , 172 , 69 ,

2014-05-11 01:21:44 , 501.0 , 1500.0 , 40.0 , 32 , 1700 , 0 , 172 , 69 ,

2014-05-11 01:21:45 , 300.0 , 150.0 , 40.0 , 32 , 1704 , 4 , 171 , 69 ,
I even tried re-installing the stable driver recommended by Gigabyte. Is it normal for the memory clock to be jumpy on a video card? I notice it was going from 150Mhz to 1500Mhz in 2 second intervals.
 
Got a BSOD from Winows if it's any help:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800D1F38F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\051114-10046-01.dmp