Question Gigabyte support (lackthereof), advice please?

WebowJo

Honorable
May 21, 2013
22
1
10,515
0
I've concluded that the gigabyte Auros 1080 ti 11g xtreme gpu i bought from USA and brought by bag is faulty, I opened a ticket about three weeks ago in Gigabytes support helpdesk, to date the message wasnt even READ once, its just sitting there unnoticed.

I'm at a loss here, they dont seem to simply care... I hate to disgrace companies in public but this is really shameful substandard support...
 
WebowJo In addition, I would also Tweet them. I've had great results from tweeting and/or DM'ing I.T. companies about RMA requests. Obviously, don't tweet any personal information, even though it probably won't be made public. After tweeting a company, I usually receive a DM response from a rep. It's at that point that I provide contact information, and any relevant info.
 

ASK THE COMMUNITY

TRENDING THREADS