Question Gigabyte support none existant?

weehamish

Distinguished
Jun 21, 2009
283
5
18,785
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Ive had 3 tickets open for over 4 months with no response?

Ive tried to join their forum with no approval email for 3 months?

Theres literally no way to contact them?

Im in the UK if this makes a difference.
 

dotas1

Admirable
I am not taking their side but since they are a big company, they should always respond even with a decline in your request. Something else is happening here. I would contact them by phone if it's possible and clear things up.
 

weehamish

Distinguished
Jun 21, 2009
283
5
18,785
0
I am not taking their side but since they are a big company, they should always respond even with a decline in your request. Something else is happening here. I would contact them by phone if it's possible and clear things up.
Thats what i want to do but they dont have a contact number.. theres no email address or anything... only the ticket system you linked above.

Shocking really and when i google it it seems everything is having the same issue their customer service is rated 1 star everywhere.
 
Feb 19, 2020
55
7
35
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Correct. This is normal for gigabyte support. They're the cheapest boards you can buy, and you really get what you pay for.
 

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