Hello everyone
First time posting here so please forgive me if I missed anything.
I recently bought a X570 Gaming X Motherboard from Amazon and with everything setup, the Motherboard will keep rebooting itself after a short while (please see video here https://drive.google.com/drive/folders/1aX_gUrvHMZfGu2xGA0Nx2NEu5Mxb-YfU?usp=sharing) and display monitor will stay black (displaying nothing connected).
If I remove the RAM stick, the Motherboard will stay on but nothing will happen either (connected display monitor keeps saying no signal). I have already checked the CPU installation (please see in GDrive), unplug/plug back in the power cables, restart CMOS battery, put in one RAM stick in one of 4 RAM slot each but so far no luck.
The currently connected devices to the Motherboard:
CPU: AMD Ryzen 5 3600
RAM: Corsair Vengeance LPX 1x8GB DDR4 3200MHZ
Thermaltake 600W PSU
I have opened a support ticket from Gigabyte but it will take them 3-5 business days to response (from the website...) so I thought I would come here for help.
Do you happen to have any suggestions on what maybe wrong or what else I should try? In case of bad mobo, what is a different brand/make/model that you would suggest?
Thank you very much for your time and have a wonderful weekend!
First time posting here so please forgive me if I missed anything.
I recently bought a X570 Gaming X Motherboard from Amazon and with everything setup, the Motherboard will keep rebooting itself after a short while (please see video here https://drive.google.com/drive/folders/1aX_gUrvHMZfGu2xGA0Nx2NEu5Mxb-YfU?usp=sharing) and display monitor will stay black (displaying nothing connected).
If I remove the RAM stick, the Motherboard will stay on but nothing will happen either (connected display monitor keeps saying no signal). I have already checked the CPU installation (please see in GDrive), unplug/plug back in the power cables, restart CMOS battery, put in one RAM stick in one of 4 RAM slot each but so far no luck.
The currently connected devices to the Motherboard:
CPU: AMD Ryzen 5 3600
RAM: Corsair Vengeance LPX 1x8GB DDR4 3200MHZ
Thermaltake 600W PSU
I have opened a support ticket from Gigabyte but it will take them 3-5 business days to response (from the website...) so I thought I would come here for help.
Do you happen to have any suggestions on what maybe wrong or what else I should try? In case of bad mobo, what is a different brand/make/model that you would suggest?
Thank you very much for your time and have a wonderful weekend!
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