Gigabyte Z370 Aorus Gaming 5 not recognizing SATA devices

[ejrod31]

I just purchased a new motherboard, CPU , and some ram. After booting to windows I noticed my secondary drives and DVD do not show up. Windows boots fine because it is on a M.2 slot.The issue continue to occur even after running updates and driver installs. I then noticed that the BIOS does not recognize any SATA devices. I checked all the cables and even updated the BIOS. Any help?

Specs:
Windows 10 Pro
Gigabyte Z370 Aorus Gaming 5 (BIOS F5f)
16GB DDR4 2666MZ
Intel i7-8700K
512GB Samsung 960 Pro
Nvidia GTX 1070

Solved: Switched M.2 to another slot

 

[rocktalkrock]

Look for any yellow warning signs in Device manager.

 

[ejrod31]

Look for any yellow warning signs in Device manager.

There are no warning signs. Everything seems to be working

 

[rocktalkrock]

Look for any yellow warning signs in Device manager.

There are no warning signs. Everything seems to be working

Have you tried resetting the BIOS to defaults?

 

[ejrod31]

Look for any yellow warning signs in Device manager.

There are no warning signs. Everything seems to be working

Have you tried resetting the BIOS to defaults?

Just tried that right now. Issue still occurs

 

[rocktalkrock]

Look for any yellow warning signs in Device manager.

There are no warning signs. Everything seems to be working

Have you tried resetting the BIOS to defaults?

Just tried that right now. Issue still occurs

1. Have these drives been formatted?
2. In Device Manager what do you see under "Disk Drives", "IDE ATA/ATAPI controllers" and "Storage controllers". Try letting Windows 10 automatically update driver software.

 

[ejrod31]

Look for any yellow warning signs in Device manager.

There are no warning signs. Everything seems to be working

Have you tried resetting the BIOS to defaults?

Just tried that right now. Issue still occurs

1. Have these drives been formatted?
2. In Device Manager what do you see under "Disk Drives", "IDE ATA/ATAPI controllers" and "Storage controllers". Try letting Windows 10 automatically update driver software.

1. No, both drives have data on them.

2. Disk drives only contains "Samsung SSD 960 Pro 512GB".

IDE ATA/ATAPI controllers shows "Intel(R) 300 Series Chipset Family SATA AHCI Controller".

Storage controllers shows "Microsoft Storage Space Controller" and "Surface NVM Express Controller".

 

[rocktalkrock]

Look for any yellow warning signs in Device manager.

There are no warning signs. Everything seems to be working

Have you tried resetting the BIOS to defaults?

Just tried that right now. Issue still occurs

1. Have these drives been formatted?
2. In Device Manager what do you see under "Disk Drives", "IDE ATA/ATAPI controllers" and "Storage controllers". Try letting Windows 10 automatically update driver software.

1. No, both drives have data on them.

2. Disk drives only contains "Samsung SSD 960 Pro 512GB".

IDE ATA/ATAPI controllers shows "Intel(R) 300 Series Chipset Family SATA AHCI Controller".

Storage controllers shows "Microsoft Storage Space Controller" and "Surface NVM Express Controller".

In your BIOS under "Peripherals > SATA And RST Confguration" are the SATA Controller(s) enabled? Are all the "Port 0/1/2/3/4/5" enabled?

 

[ejrod31]

Look for any yellow warning signs in Device manager.

There are no warning signs. Everything seems to be working

Have you tried resetting the BIOS to defaults?

Just tried that right now. Issue still occurs

1. Have these drives been formatted?
2. In Device Manager what do you see under "Disk Drives", "IDE ATA/ATAPI controllers" and "Storage controllers". Try letting Windows 10 automatically update driver software.

1. No, both drives have data on them.

2. Disk drives only contains "Samsung SSD 960 Pro 512GB".

IDE ATA/ATAPI controllers shows "Intel(R) 300 Series Chipset Family SATA AHCI Controller".

Storage controllers shows "Microsoft Storage Space Controller" and "Surface NVM Express Controller".

In your BIOS under "Peripherals > SATA And RST Confguration" are the SATA Controller(s) enabled? Are all the "Port 0/1/2/3/4/5" enabled?

Yes, Everything is enabled

 

[rocktalkrock]

Look for any yellow warning signs in Device manager.

There are no warning signs. Everything seems to be working

Have you tried resetting the BIOS to defaults?

Just tried that right now. Issue still occurs

1. Have these drives been formatted?
2. In Device Manager what do you see under "Disk Drives", "IDE ATA/ATAPI controllers" and "Storage controllers". Try letting Windows 10 automatically update driver software.

1. No, both drives have data on them.

2. Disk drives only contains "Samsung SSD 960 Pro 512GB".

IDE ATA/ATAPI controllers shows "Intel(R) 300 Series Chipset Family SATA AHCI Controller".

Storage controllers shows "Microsoft Storage Space Controller" and "Surface NVM Express Controller".

In your BIOS under "Peripherals > SATA And RST Confguration" are the SATA Controller(s) enabled? Are all the "Port 0/1/2/3/4/5" enabled?

Yes, Everything is enabled

Did you do a fresh install of Windows 10 on this new motherboard, or was Windows installed on the previous motherboard?

 

[ejrod31]

Look for any yellow warning signs in Device manager.

There are no warning signs. Everything seems to be working

Have you tried resetting the BIOS to defaults?

Just tried that right now. Issue still occurs

1. Have these drives been formatted?
2. In Device Manager what do you see under "Disk Drives", "IDE ATA/ATAPI controllers" and "Storage controllers". Try letting Windows 10 automatically update driver software.

1. No, both drives have data on them.

2. Disk drives only contains "Samsung SSD 960 Pro 512GB".

IDE ATA/ATAPI controllers shows "Intel(R) 300 Series Chipset Family SATA AHCI Controller".

Storage controllers shows "Microsoft Storage Space Controller" and "Surface NVM Express Controller".

In your BIOS under "Peripherals > SATA And RST Confguration" are the SATA Controller(s) enabled? Are all the "Port 0/1/2/3/4/5" enabled?

Yes, Everything is enabled

Did you do a fresh install of Windows 10 on this new motherboard, or was Windows installed on the previous motherboard?

Thank you for all your help but I actually found the issue on my own. After deciding to read through the whole motherboard manual, it turns out it was the M.2 taking up all the bandwidth. I just switch the M.2 to another slot and it seems to work. Thank you again for taking your time to help.