Hi
I purchased a Gigabyte Z370 Ultra Gaming Pro about 2 years ago and the motherboard manual states to place ram in 1 and 2 or 3 and 4.
However when I did this a few years ago it didnt work but found that placing it in 2 and 4 worked fine and didnt think much more about it as thats the slots I had used for dual channel on all previous motherboards.
However today I noticed that the ram has been running in single channel for I assume the entire time.
When I switched either ram stick to slot 1 or 3 the pc would power up for around 10 seconds, not post, and restart.
I have tried every combination of either 1 stick or 2 sticks. Both sticks work fine either alone or together if they are in slots 2 or 4.
However, if either stick is in 1 or 3, no matter where the other stick is, the computer will not post.
Is there a fix for this issue or has my motherboard been faulty this entire time and I have just realised it.
Thanks for any help you can give
I purchased a Gigabyte Z370 Ultra Gaming Pro about 2 years ago and the motherboard manual states to place ram in 1 and 2 or 3 and 4.
However when I did this a few years ago it didnt work but found that placing it in 2 and 4 worked fine and didnt think much more about it as thats the slots I had used for dual channel on all previous motherboards.
However today I noticed that the ram has been running in single channel for I assume the entire time.
When I switched either ram stick to slot 1 or 3 the pc would power up for around 10 seconds, not post, and restart.
I have tried every combination of either 1 stick or 2 sticks. Both sticks work fine either alone or together if they are in slots 2 or 4.
However, if either stick is in 1 or 3, no matter where the other stick is, the computer will not post.
Is there a fix for this issue or has my motherboard been faulty this entire time and I have just realised it.
Thanks for any help you can give