Goflex 1 TB not detecting b my computer suddenly

Vipul_5

Commendable
Jun 22, 2016
1
0
1,510
My 1TB GoFlex HDD suddenly not detecting by my laptop. Unrecognizable device is displayed and following message displayed on USB driver:
evice USB\VID_0000&PID_0002\6&66c74b9&0&2 was configured.

Driver Name: usb.inf
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Driver Date: 06/21/2006
Driver Version: 6.3.9600.17238
Driver Provider: Microsoft
Driver Section: BADDEVICE.Dev.NT
Driver Rank: 0xFF0000
Matching Device Id: USB\DEVICE_DESCRIPTOR_FAILURE
Outranked Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
Device Updated: false
 
Solution
Hey there, Vipul_5.

You could try uninstalling the drive from Device Manager and reconnect it so that Windows can install its driver again. Also, try the HDD with a different computer and a different USB cable, to see if it's properly recognized. Try reinstalling/updating your motherboard's drivers as well.

Please let me know how everything goes.
Boogieman_WD
Hey there, Vipul_5.

You could try uninstalling the drive from Device Manager and reconnect it so that Windows can install its driver again. Also, try the HDD with a different computer and a different USB cable, to see if it's properly recognized. Try reinstalling/updating your motherboard's drivers as well.

Please let me know how everything goes.
Boogieman_WD
 
Solution