Good gaming laptop lags on games.

[NovaTronMC]

It has been a month since i purchased a good gaming laptop equiped with a i7 6700HQ and GTX 970M. So i know this laptop can support a lot of games really good like GTA, but when i play gta on recommended settings it runs at about 20 fps, even if i lower everything like quality and stuff it still has same fps's. This happens with gta, csgo, Farcry primal, BF4, minecraft, etc. Please help me, i really need to get this laptop running decently.

 

[WarWolverineWarrior]

its probably overheating like every other "gaming" laptop

 

[NovaTronMC]

its probably overheating like every other "gaming" laptop

Nope it isnt, running good temperatures. And yes, gaming laptop.

 

[k1114]

Check to see if it's clocking up to full speeds (both cpu and gpu) and check usage.

 

[NovaTronMC]

Check to see if it's clocking up to full speeds (both cpu and gpu) and check usage.

When gaming both get decent usage, same than my main desktop which runs perfectly.

 

[Valiera]

2 Things you need to check. 1 is the power settings make sure when you are gaming you use performance mode. 2 you need to make sure you are using the GTX 970M and not integrated. This is a setting in the bios as well as in the power options. Most modern gaming laptops use the integrated graphics to save power when not needed so this may be the issue.

 

[NovaTronMC]

2 Things you need to check. 1 is the power settings make sure when you are gaming you use performance mode. 2 you need to make sure you are using the GTX 970M and not integrated. This is a setting in the bios as well as in the power options. Most modern gaming laptops use the integrated graphics to save power when not needed so this may be the issue.

I have checked the power settings and im in Perfomance Mode and im also using the GTX 970 instead of the integrated graphics. But i dont know how to check if the 970 is selected on the bios or in the power settings since i checked on the nvidia control panel only. Could you please tell me how to check the selected graphics in the bios and power settings? Thanks.

 

[Valiera]

If nvidia control panel sees it its most likely its selected in the bios. But try to manually select the game inside control panel to use only the dedicated card and not on auto.

 

[NovaTronMC]

If nvidia control panel sees it its most likely its selected in the bios. But try to manually select the game inside control panel to use only the dedicated card and not on auto.

Yep, i selected every game with the high end nvidia gpu and not default or integrated.

 

[Valiera]

Alright everything seems normal What are your average frames in CS:GO?

 

[Valiera]

And also what is the laptop that you have? and what is the resolution of the display?

 

[NovaTronMC]

If nvidia control panel sees it its most likely its selected in the bios. But try to manually select the game inside control panel to use only the dedicated card and not on auto.

And also what is the laptop that you have? and what is the resolution of the display?

I have a MSI Ge62 6QF Apache Pro, playing always at 1080p.

 

[Valiera]

Check the drivers. See if they are up to date. Use Nvidia Geforce Experience

 

[NovaTronMC]

Check the drivers. See if they are up to date. Use Nvidia Geforce Experience

All up date

 

[Valiera]

Download GPU-Z and Unigine Heaven and lets have a look at what your card is doing. Open GPU-Z and then Unigine, Run unigine and take a screen cap of what gpu-z says.

https://unigine.com/products/benchmarks/heaven/

https://www.techpowerup.com/gpuz/

 

[k1114]

If you checked usage, then you can see the usage of both the igpu and dgpu which makes me believe you didn't actually check usage nor if it was clocking up.

 

[NovaTronMC]

If you checked usage, then you can see the usage of both the igpu and dgpu which makes me believe you didn't actually check usage nor if it was clocking up.

I checked the cpu usage via task manager, i dont know how to check the GPU one.

 

[genthug]

Get any third-party software that tracks your usage through a graph so you get usage over time and can see things like mem and core clock speeds.
Asus GPU Tweak II
MSI Afterburner
I would suggest Afterburner, but do not try to mess with the rest of your settings in the config just use the graphs.
Edit: Afterburner: https://gaming.msi.com/features/afterburner

 

[NovaTronMC]

Download GPU-Z and Unigine Heaven and lets have a look at what your card is doing. Open GPU-Z and then Unigine, Run unigine and take a screen cap of what gpu-z says.

https://unigine.com/products/benchmarks/heaven/

https://www.techpowerup.com/gpuz/

http://imgur.com/a/FFzsY

 

[NovaTronMC]

Get any third-party software that tracks your usage through a graph so you get usage over time and can see things like mem and core clock speeds.
Asus GPU Tweak II
MSI Afterburner
I would suggest Afterburner, but do not try to mess with the rest of your settings in the config just use the graphs.
Edit: Afterburner: https://gaming.msi.com/features/afterburner

Does this help?
http://imgur.com/a/FFzsY

 

[genthug]

Yep absolutely. So, judging by your graphs, you stressed it to 100% of it's usage for a short period of time, and your max thermals reached 73... Which shouldn't be an issue. How did your Unigine bench go? If you just ran the program, run it again, there's a "Benchmark" button in top left, could we take a look at those results as well? Cause from a quick look at GPU-Z, there doesn't seem to be anything wrong.

 

[Valiera]

Did you do the screen cap during the benchmark? If so your load seems to drop from 100% to 18% really quick that could be causing your slow fps. What was the score you got from unigine?

 

[NovaTronMC]

Did you do the screen cap during the benchmark? If so your load seems to drop from 100% to 18% really quick that could be causing your slow fps. What was the score you got from unigine?

Sorry for responding a bit late, heres the image of the Uniengine benchmarks. http://imgur.com/WNZp85A

 

[Valiera]

Its alright your GPU is in great condition. Its even faster than others that ran the Heaven test. Im not sure what is wrong but it may be the fact that heat is an issue. I saw when you ran Uninige it boosted your GPU to about 73 degrees cel. Lets try one final line of tests and this time only screen cap the realtemp scores every 15 mins. We are going to use Prime95 to stress you cpu and furmark for gpu. Run those along with realtemp for about 15-30 mins.

FurMark: (Get the latest one)
http://www.ozone3d.net/benchmarks/fur/

Prime95 26.6:
http://www.mersenneforum.org/showthread.php?t=15504

RealTemp:
https://www.techpowerup.com/realtemp/

 

[NovaTronMC]

Its alright your GPU is in great condition. Its even faster than others that ran the Heaven test. Im not sure what is wrong but it may be the fact that heat is an issue. I saw when you ran Uninige it boosted your GPU to about 73 degrees cel. Lets try one final line of tests and this time only screen cap the realtemp scores every 15 mins. We are going to use Prime95 to stress you cpu and furmark for gpu. Run those along with realtemp for about 15-30 mins.

FurMark: (Get the latest one)
http://www.ozone3d.net/benchmarks/fur/

Prime95 26.6:
http://www.mersenneforum.org/showthread.php?t=15504

RealTemp:
https://www.techpowerup.com/realtemp/

Yeah, its pretty weird why this laptop runs the stress tests fine but games horribly, im doing the tests so i will send you the screencaps in 30 minutes.