Good Speed, Ping spikes

[dankbro]

So for a few weeks now we have been having some strange ping spikes randomly and ive hit a wall at this point as to how i can over come this. I feel i have done everything i can.

Obviously first i contacted my ISP.. at this point i have been in contact with them everyday, ive had contracted technicians and master technicians from the company out to my house. The "master" technician basically said everything on their end coming in looks good, the router is pinging good and receiving the 300mbs down. they cannot provide any help on the connection going out to another server other then what it tests to theirs.

i first noticed this while gaming and it came out of know where. and it comes in waves. no matter who i ping i will see these fluctuations. i returned the modem router combo i was renting from my isp to them and purchased some good equipment with no change to the issue.

router and modem i now own are - ASUS RT-5300 tri-band gaming router -https://www.asus.com/us/Networking/RT-AC5300/
and Netgear CM700 - https://www.netgear.com/home/products/networking/cable-modems-routers/CM700.aspx
I do not have any funky qos gaming settings on or power settings that would throttle the router in anyway.

If i ping the gateway i never see it ping higher than 3ms usually bouncing between 1-2ms on a wifi adapter.

if i ping google for example

PING www.google.com (216.58.216.36): 56 data bytes
64 bytes from 216.58.216.36: seq=0 ttl=56 time=21.033 ms
64 bytes from 216.58.216.36: seq=1 ttl=56 time=21.071 ms
64 bytes from 216.58.216.36: seq=2 ttl=56 time=22.657 ms
64 bytes from 216.58.216.36: seq=3 ttl=56 time=21.085 ms
64 bytes from 216.58.216.36: seq=4 ttl=56 time=19.062 ms
64 bytes from 216.58.216.36: seq=5 ttl=56 time=19.736 ms
64 bytes from 216.58.216.36: seq=6 ttl=56 time=474.055 ms
64 bytes from 216.58.216.36: seq=7 ttl=56 time=243.685 ms
64 bytes from 216.58.216.36: seq=8 ttl=56 time=224.962 ms
64 bytes from 216.58.216.36: seq=9 ttl=56 time=28.787 ms
64 bytes from 216.58.216.36: seq=10 ttl=56 time=39.125 ms
64 bytes from 216.58.216.36: seq=11 ttl=56 time=19.061 ms
64 bytes from 216.58.216.36: seq=12 ttl=56 time=24.213 ms
64 bytes from 216.58.216.36: seq=13 ttl=56 time=23.507 ms
64 bytes from 216.58.216.36: seq=14 ttl=56 time=23.436 ms

--- www.google.com ping statistics ---
15 packets transmitted, 15 packets received, 0% packet loss
round-trip min/avg/max = 19.061/81.698/474.055 ms

Just reinstalled windows on both PC's in the house and the wife reports hitting 280ms in overwatch in the middle of the day when shes the only one on the network... and shes wired in.

 

[dziugss]

Are you using wired or Wi-Fi WAN interface? If it's Wi-Fi then the problem is simple - interference from outside sources. In my line of work I run in to this everyday, basically the same scenario as yours. The solution to this could be trying different channels (preferably 5 Ghz) or the simple stuff, like making sure there are as few objects (that could interfere with your Wi-Fi connection) between your Wi-Fi access point and your Wi-Fi adapter as possible.

But if you're using a wired connection then it's a mystery to me, especially since you mentioned that you bought a new router. Maybe a problem with your ethernet cable? UTP cables are vulnerable to interference too, but it usually happens in between very long distances (more than 100m or 300feet if it's a cat 5e cable).

 

[dankbro]

both. i get the same issue at the same time on my wifes pc that is wired. 3 pcs in the house that game together and experience the lag wave at the same time. and its not just the game even discord (VoIP service) and everything lag at the same time. my ISP has said everything is good on their side....

everything that is not a pc is on the 2.4Ghz channel, like phones etc.
my pc is on the 5ghz-1 channel
roommates pc is on 5ghz-2 channel
wife's pc is Cat-5


speedtest on my pc, wifi down stairs