Google Chome not installing

[smarenghi]

Just did a clean wipe on PC, went to go reinstall google chrome and it's not working. At first it was saying "glass screen" or something wasn't working and I needed to check if I was connected to the internet. I go to run or save the exe and nothing happens. No files in C folder or anything related to google.

 

[Colif]

Have you got all the windows updates? latest GPU drivers? what are specs of PC?

glass screen? there used to be an Aero theme on windows 7 that was glass like, no such thing on 10,

search cortana for reliability history and see if there are any errors relating to applications . click on the view technical info link next to any that mention Chrome, and take a screenshot - upload screenshot to an image sharing web site and show link here

 

[smarenghi]

OS Name Microsoft Windows 10 Home
Version 10.0.17134 Build 17134
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-OR4I3CE
System Manufacturer Micro-Star International Co., Ltd.
System Model MS-7B24
System Type x64-based PC
System SKU Default string
Processor Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz, 3192 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 2.00, 2/24/2018
SMBIOS Version 2.8
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Micro-Star International Co., Ltd.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "10.0.17134.1"
User Name DESKTOP-OR4I3CE\smare
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 13.4 GB
Total Virtual Memory 18.8 GB
Available Virtual Memory 14.9 GB
Page File Space 2.88 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

https://postimg.cc/image/tt58rlj5n/


https://postimg.cc/image/hak1xt78b/

yes, everything was up to date as well. Sorry it wasn't glassscreen, it was the smart screen thing that pops up, I shared an image.

 

[Colif]

the module that caused it to fail was msi.dll. which is the windows installer

see if this helps
right click start button
choose powershell (admin)
type SFC /scannow and press enter
once its completed, copy/paste this command into same window:
Repair-WindowsImage -Online -RestoreHealth
SFC fixes system files, second command cleans image files, re run SFC if it failed to fix all files and restart PC

See if the drop down for can't find installer application on windows helps - https://support.google.com/chrome/answer/6315198?hl=en

 

[Colif]

Smartscreen?

SmartScreen (officially called Windows SmartScreen, Windows Defender SmartScreen and SmartScreen Filter in different places) is a cloud-based anti-phishing and anti-malware component included in several Microsoft products, including Windows 8 and later, Internet Explorer, Microsoft Edge and Outlook.com. It is designed to help protect users against attacks that utilize social engineering and drive-by downloads to infect a system by scanning URLs accessed by a user against a blacklist of websites containing known threats. With the Windows 10 Creators Update, Microsoft placed the SmartScreen settings into the Windows Defender Security Center.[1]

https://en.wikipedia.org/wiki/Microsoft_SmartScreen

See this - https://answers.microsoft.com/en-us/protect/forum/protect_defender-protect_scanning-windows_10/windows-defender-blocking-installations-of/1d5e5cc1-d9b1-4547-868a-d6d099c51a6e?auth=1

Where did you get chrome installer from? This would be where I got it from - https://www.google.com/chrome/