Question Google voice search

[wkwallst]

Hope this is the right place for this question
Have a iPad version six and the Google app is installed and updated as well as the iOS software
My problem is when I try to search something in the Google app it will not use voice or it doesn’t recognize voice
The microphone is visible, and when I try to search using it, it just freezes
I hope you understand what my issue is, and can offer a solution
I have searched the Internet and can’t find no posts that match my issue
Thank you for your help

 

[COLGeek]

To verify, what iOS version do you have installed? And, did it work properly before the most recent update?

 

[wkwallst]

Software is 17.1
And basically just stopped working

 

[COLGeek]

So it worked under the previous version. Correct?

 

[wkwallst]

So it worked under the previous version. Correct?

 

[wkwallst]

Not really. It was working fine up until about 20 days days ago and then it stopped.

 

[COLGeek]

Not really. It was working fine up until about 20 days days ago and then it stopped.

This indicates a different issue, possibly even device related.

Does everything else work? Siri? You able to record video with sound?

 

[wkwallst]

Yes, everything else seems to work
Would this be an iPad issue or a Google issue?

 

[wkwallst]

Well, after speaking with Apple support for over a half hour they were not able to find any hardware issue
As I’m sure you know talking to Google is something they don’t offer
I did post in there forum but I’m not holding my breath
So, in this case, I guess I’m SOL
Thank you for your time though I do appreciate it
If by some chance, I find an answer I’ll post it here