I was playing a game called "The Surge" and had to alt+tab to minimize the game for a second. When I tried to bring the game back up it went to a black screen, froze my pc all while making very strange noises. After about 4 seconds of these noises and a black frozen screen my PC reset itself. Upon booting up and running the game again it was at 1fps. Now ALL games I try to run - run at 1 fps or 2 fps tops... My hardware tracking software was showing my GPU at 0% power during games while running at 1-2fps. I checked device manager to see if my GPU was even recognized by my PC and it is but is disabled and accompanied by a (code 43).
When I check in BIOS to see if my gpu is still there it is labelled as "unknown device"
I tried reinstalling my drivers (about 10 or 15 times via express install, custom install, and then deleted GeForce experience to try a Manuel install. Several times.) and it didnt fix anything. It seems to not install properly no matter what. Also Nvidia control panel is gone and fails to install too. While resetting my pc numerous times (about 30 times maybe more) I had also ran into some more problems. MORE THAN Half the resets were followed by freezes at the loop screen which required a hard shutdown (pushing and holding the power button). No exaggerations. The resets that made it through to my login screen usually were accompanied by "automatically repairing PC" and automatic diagnose which found nothing and solved nothing.
While using integrated graphics instead of my GPU none of these problems exist. No freezing, no long load times, no 1fps in games.
I'm extremely alarmed by all this. I had this GPU for less than 2 months as it was replaced by MSI.
Im on a laptop MSI GT80 with 2 GTX 970m GPU running in SLI. However the game only used 1 GPU not both as it had no SLI support.
My repair warranty expired 5 days ago too. 🙁
In device manager both my GTX 970m GPU have (code 43) on them. But the game I was playing was only using ONE single GPU because the game did not have SLI support. This leads me to believe that my GPUs may not be damaged because why would my second one be affected by something like this when it wasnt even on during the incident involving the crash restart? Any help or tips will be greatly appreciated, I've been googling and trying fixes for quite a few hours.
When I check in BIOS to see if my gpu is still there it is labelled as "unknown device"
I tried reinstalling my drivers (about 10 or 15 times via express install, custom install, and then deleted GeForce experience to try a Manuel install. Several times.) and it didnt fix anything. It seems to not install properly no matter what. Also Nvidia control panel is gone and fails to install too. While resetting my pc numerous times (about 30 times maybe more) I had also ran into some more problems. MORE THAN Half the resets were followed by freezes at the loop screen which required a hard shutdown (pushing and holding the power button). No exaggerations. The resets that made it through to my login screen usually were accompanied by "automatically repairing PC" and automatic diagnose which found nothing and solved nothing.
While using integrated graphics instead of my GPU none of these problems exist. No freezing, no long load times, no 1fps in games.
I'm extremely alarmed by all this. I had this GPU for less than 2 months as it was replaced by MSI.
Im on a laptop MSI GT80 with 2 GTX 970m GPU running in SLI. However the game only used 1 GPU not both as it had no SLI support.
My repair warranty expired 5 days ago too. 🙁
In device manager both my GTX 970m GPU have (code 43) on them. But the game I was playing was only using ONE single GPU because the game did not have SLI support. This leads me to believe that my GPUs may not be damaged because why would my second one be affected by something like this when it wasnt even on during the incident involving the crash restart? Any help or tips will be greatly appreciated, I've been googling and trying fixes for quite a few hours.