Question GPU Crash with DP but not HDMI

mxwll155

Commendable
Oct 20, 2018
10
0
1,510
Specs:
Gigabyte RTX 2080 Ti
AMD Ryzen 2600X
16Gb TridentZ 3200 MHz
ASUS ROG STRIX X470 Gaming-I
EVGA SuperNOVA 850 G3 80+ Gold
AXM 2798 1440p/144Hz

With the above system I can launch and play any Blizzard game, Skyrim with 50+ graphics mods, and Battlefield 5 with no problems. However, when I try to launch The Division 2 or Anthem, my monitor shuts off and I get a no signal warning. I can hear the games running in the background through my headphones which tells me it's a GPU crash (except maybe not because my secondary monitor stays on even if I have another game like WoW running on it)...but this ONLY happens when using a DP cable. I can use an HDMI cable with no issues, but after 3 different DP cables ranging from cheap to ultra expensive, nothing seems to work. I can even launch the game with the HDMI plugged in, and then switch to DP while the game is running and my monitor stays on with no problems. It's only during the game's launch that the GPU crashes.

This wouldn't be an issue except that I use two monitors (one 1440p and one 1080p - the 1080p has HDMI but no DP) and my 2080 ti only has one HDMI port.

I have fresh installed windows and done a clean driver install with DDU in SafeMode, I have tried using MSI Afterburner to increase my power limit, I have tried unplugging my 1080p monitor and using only the 1440p, and I have used multiple DP cables.

Nothing works outside of unplugging the HDMI cable from mointor 2, putting it in monitor 1, launching the game, and then switching the cables back, which is incredibly tedious. I'm at a loss.

I've heard this could be a PSU issue but I'm using an overkill PSU that's only one year old so I seriously doubt that's the problem. Someone, please. Send help.
 
Last edited:

Lutfij

Titan
Moderator
I have fresh installed windows
Did you fabricate your installer using Windows Media Creation Tools?

Are you on the latest BIOS update for your motherboard? You would be right with the PSU being overkill but with most things from EVGA in the PSU department, they tend to have some stellar units that don't crack even past their warranty period and then you have the same units cracking well within a month or two of use, to that they have a wide range of units that look reliable but have had many feedbacks from the community, both ranging from bad and good, on extreme ends of the spectrum.

You could try a donor PSU and see if the issue creeps up again.

Someone, please. Send help.
It doesn't work like that. You're going to have to be patient for community feedback.
 

mxwll155

Commendable
Oct 20, 2018
10
0
1,510
I have fresh installed windows
Did you fabricate your installer using Windows Media Creation Tools?

Are you on the latest BIOS update for your motherboard? You would be right with the PSU being overkill but with most things from EVGA in the PSU department, they tend to have some stellar units that don't crack even past their warranty period and then you have the same units cracking well within a month or two of use, to that they have a wide range of units that look reliable but have had many feedbacks from the community, both ranging from bad and good, on extreme ends of the spectrum.

You could try a donor PSU and see if the issue creeps up again.

Someone, please. Send help.
It doesn't work like that. You're going to have to be patient for community feedback.

Yes I created a USB Media with the windows creation tool and then used that to perform a "clean install". Is there another method I should be using?
Bios update didn't fix the issue. I do actually have a 650W PSU lying around but if that were the issue, wouldn't I experience crashes regardless of the cable I use?
 
Last edited: