GPU Driver Problem

[RubyonRails]

My friend owns an Alienware 17 r3. I believe it has an i7 6700 or something like that, and a Nvidia GTX 970M. He has been playing games at high quality for some time. Lately he hasn't been able to. He did not have Geforce Experience installed so I did that and tried to install the latest driver. It gave me the error message, "This graphics driver could not find compatible graphics hardware". So I went to Nvidia's site and the same thing happened. I then decided to run Display Driver Uninstaller. I tried installing it again and it gave me the same message. What can I do?

 

[ak47jar3d]

I would try getting into bios and seeing if can disable iGPU. In doing so, GFE might install.

 

[RubyonRails]

GFE installs, but the driver won't.

 

[smorizio]

most laptops dont use standard vendor bios so only the laptop or ms driver may work.