Question GPU/DRIVER problem

[Fireball202]

Hi, I recently (3 days ago) got a problem where my game crashed whenver i tried to open it got a direct x error (cod mw). So i updated my drivers. Then i got a bunch of problems like graphics when i restarted my computer was pixel or the screen had fuzzy places. Was unable to uninstall drivers cause all text were black rectangles. I updated my windows after that and i got stuck in a boot loop. I tried to uninstall latest updates but said error unable to, so i ended up having to do a complete wipe of my computer and reinstalled windows on a fresh start. I reinstalled windows and no graphic problems however when i try to update my graphic drivers (i do a clean install) from the base one, (no matter which one i try latest, or a couple months back) my computer crashes and i get stuck in a boot loop. I have to go into safe mode and uninstall the driver. Then it goes back to the initial driver. I contacted microsoft support and they said to update windows to the latest version, however that did not help at all . I try update drivers and the same thing happens.I notice that using the base driver, my computer sometimes crashes and gets blue screen, i could just be watching youtube or browsing the internet. I was playing a game and i noticed that my fps kept dropping, eg. I went from 240 to 60 fps slowly over the course of 20ish minutes which i think is due to my drivers. Ive pretty much tried everything and am now wondering if this is a hardware issue and my 2060 super is dying. Ive only had it for a year now and still have warranty. Checking the event viewer this issue comes up: Display driver nvlddmkm has stopped responding an has successfully recovered. When i get blue screen crashes it says video tdr failure, what failed: nvlddmkm.sys

OS Version: Microsoft Windows 10 Home, 64 bit, Build 19042, Installed 20201223232027.000000+660
Processor: AMD Ryzen 7 3700X 8-Core Processor, AMD64 Family 23 Model 113 Stepping 0, CPU Count: 16
Total Physical RAM: 16 GB
Graphics Card: NVIDIA GeForce RTX 2060 SUPER
Hard Drives: C: 465 GB (374 GB Free); D: 930 GB (796 GB Free);
Motherboard: Micro-Star International Co., Ltd. B450M GAMING PLUS (MS-7B87), ver 1.0, s/n J416607300
System: American Megatrends Inc., ver ALASKA - 1072009, s/n To be filled by O.E.M.
Antivirus: Windows Defender, Enabled and Updated
BIOS Version/Date American Megatrends Inc. 1.B0, 8/11/2019
PSU: Corsair cx650

 

[okjak808]

“Nvlddmkm” is a driver issue which is very hard to solve.

You’ve uninstalled your drivers and tried different driver updates, and even wiped clean your windows OS and that did not solve the problem.

Just to be sure if you have any spare card use that in your system and run any games or do basic tasks with it just to see if any components could be causing this issue.

A person I was trying to help who had this issue as well with his 3080 was experiencing this because of his motherboard, others in rare cases was ram issues and it can even be a PSU issue which is odd.

If you have another desktop try using your 2070 with it, if the PSU within that desktop is low then use your psu with the current build you’re using right now.

If all the above doesn’t solve your issue, or you don’t have any spare parts I suggest to RMA the card since it’s still under warranty and let the manufacturer know about this issue and maybe they can come up with a solution, chances may be low but it’s worth a try.

 

[Fireball202]

Ill take it in to a computer repair, and see if they can swap out components and see if its a hardware issue. Thanks !!