[SOLVED] GPU is not being detected by my OS

[Fitihunta32]

Good day chaps!
I own an MSI Trident X with an RTX 2070 Super. I purchased this computer about 7 months ago and it has worked perfectly until now. Yesterday, however, when I turned it on I got a black screen out of my GPU (No picture at all, it didn't even post). I checked everything I know of (Removed the GPU then reinserted it, I checked the 6 and 8 pin connector, I tried different HDMI cables, and I verified that my monitor is working)., the card is however not showing in my device manager and even in the BIOS, I can find no sign of it.

I am at the moment using my integrated GPU which is working perfectly fine. I also cannot install new drivers for the GPU as it says no Nvidia hardware detected. I am at the moment just praying that my GPU is still alive, as I find it hard to believe that a 700€ GPU will fail after 7 months. What I am going to do now, is bring it to a shop to see if the GPU is still working, if it is then it must be something software related and hopefully not hardware.

What I have not tried yet:
Updating my BIOS (Have to figure out how to do that...)
Checking if the card is working in another machine
... any other ideas?

Specs:
CPU: I7-9700K
GPU: MSI RTX 2070 Super Ventus (not OC)
RAM: 1x16GB DDR4 (2666MHz)
PSU: 650W 80 Plus Gold Certified
OS: Windows 10 Home 64bit
Mobo: MPG Z390I GAMING EDGE AC (MS-7C04)
(Sorry for the grammar)

 

[boju]

Don't bother updating bios knowing this machine worked before. If it worked before it should work again IF there was no hardware fault. Try the card in another computer or a different gpu in yours.

If iGPU works then that does sound like dumb luck

 

[Fitihunta32]

Don't bother updating bios knowing this machine worked before. If it worked before it should work again IF there was no hardware fault. Try the card in another computer or a different gpu in yours.

If iGPU works then that does sound like dumb luck

Thank you for the reply and for saving me some time with the bios ! Yeah, I am going to try a friends GPU in my computer next. I am going to bring my GPU to a shop on Monday for it to be tested. I don't think it has died, as the fans are still spinning when I power on the PC, the LED´s work as well. Could a reinstall of windows help?

 

[Phillip Corcoran]

A Windows reinstall won't help if it's a faulty hardware issue.
What's your PSU make & model?

 

[boju]

Fans/leds aren't really a good indication. There may be power going through it to operate them but there's a lot more on the PCB that could go wrong.

Gpu will give you at least a display at post if it's working so don't worry about reinstalling Windows. Windows has nothing to do with post/bios.

Let us know how it goes.

 

[Fitihunta32]

A Windows reinstall won't help if it's a faulty hardware issue.
What's your PSU make & model?

The PSU is an FSP650-57SAB, but I don't think it is the problem as it is also brand new and not a cheap PSU. 650W should also be sufficient for the 2070 Super. I think I will just wait for the results when the GPU comes back from the shop on Monday. Until then I am going to pray.

 

[Fitihunta32]

Fans/leds aren't really a good indication. There may be power going through it to operate them but there's a lot more on the PCB that could go wrong.

Gpu will give you at least a display at post if it's working so don't worry about reinstalling Windows. Windows has nothing to do with post/bios.

Let us know how it goes.

Okay, thanks for the info! I will keep you guys updated