gpu memory maxed

[semverhoef]

me and my brother both have the r9 290x. since a few months my pc is crashing in games and i tried everything, (coolpasta on botch gpu and cpu replacement, new airflow, different drivers) I really dont know what the problem is anymore, but since a short time i saw my gpu memory is always at maxed (1250mhz). even at idle, my brothers gpu memory is switching dependent on applications he is running, (at startup 150mhz). if i change the memory clock with msi afterburner it stuck with that number i choose but goes to max if i open a new program. it looks like there is a lock on my gpu memory clock. my pc crashes if i play games on high setting, (rocket league, overwatch, gta 5, minecraft, battlefield 4, rainbow six siege) i also need to turn on vsync and put everything on lowest settings to prevent crashing, it is really annoying because i can run al games on high if the crashed werent there.

my specs
windows 10
Asus r9 290x reference
i7 6700k
16gb ddr4 2133mhz
850 watt power supply

if you have anymore questions im glad to awnser them

i am really sorry for my bad english in grammer and my story. im just a student and learning it.

if you have any more question

 

[mhm_24]

What kind of crash are we talking about? I mean is it blue screen or something other?
If you are getting blue screen try the program 'who crashed'. When your computer crashed open the program, click analyze, program will tell you what kind of issue caused crash. Search cause of crash on internet(Because program doesn't say the the cause of crash that we can understand). If the problem related with GPU first of all try to uninstall and install the graphic card. Then do the same thing for driver.

But yes, as you said your your gpu memory might be the problem. Try to test your GPU memory. This is a test program for example: http://mikelab.kiev.ua/index_en.php?page=PROGRAMS/vmt_en
Also search for 'gpu memory test' on Google. You will also find other programs that allows you to test your gpu memory. But first thing check your driver. See if its the same with your brother or not. And install the driver again.

 

[semverhoef]

Mhm_24 sorry i didnt mention it before but my PC just goes of like the power is cut of. Everything just goes black and have to restart it again.
Tomorrow morning i will start with downloading such a test, thank you for your anwser and i will keep you updated

 

[mhm_24]

Mhm_24 sorry i didnt mention it before but my PC just goes of like the power is cut of. Everything just goes black and have to restart it again.
Tomorrow morning i will start with downloading such a test, thank you for your anwser and i will keep you updated

I think you should still try the program 'who crashed' if even your computer turn off completely itself. That still might work.

 

[semverhoef]

Mhm_24 sorry i didnt mention it before but my PC just goes of like the power is cut of. Everything just goes black and have to restart it again.
Tomorrow morning i will start with downloading such a test, thank you for your anwser and i will keep you updated

I think you should still try the program 'who crashed' if even your computer turn off completely itself. That still might work.

this is what is get after the test, and the ''who crashed'' i found like a 1000 of them, can you provide me a link cause im scared of downloading a virus.

i saw another thread about that someone whas hacked and had a bitcoinminer on his pc, maybe it is the same in my case?

 

[mhm_24]

Link for who crashed: http://www.resplendence.com/downloads

And also what is your motherboard model? To be honest im running out of idea. Hope it is not an phsical hardware problem. When you install the who crashed open the program and click 'analyze'. Normally computer keeps a folder about crashes. If you find problem write here. Also keep us inform about your problem please.

 

[semverhoef]

i just did a clean install on my windows and the first and only thing i downloaded were uplay and rainbow six siege, after cranking up everything to ultra the game chrashed after 20 minuts of play... im afraid it is something in my hardware.

i am going to switch gpu with my brother and look if my pc still crashed and my memory is still maxed, i keep you posted


my motherboard is msi z170a m5 gaming

 

[semverhoef]

so to say what i did

i reinstalled my windows and my pc still crashed
i switched my gpu with my brothers gpu, and my pc still crashed, but on my pc the video memory is still maxed with his gpu, so i really dont know what to do now,

any more suggestions?

 

[Berkin]

That means that the problem isn't the GPU itself but something else. At least you know that now. Try to put BIOS into default settings maybe

 

[mhm_24]

Ok then, we know GPU isn't the problem. It is possibly motherboard problem. Try other pci slot. If still same problem continue reset BIOS with CMOS jumper. If still same issue, try to update the BIOS if its not lastest version. If you do all suggestions and still same issue then it must be motherboard hardware issue and you need to go to MSI service. If its under warranty they probably will give you a new motherboard. Otherwise you need to buy a new one unfortunately.

 

[semverhoef]

Ok then, we know GPU isn't the problem. It is possibly motherboard problem. Try other pci slot. If still same problem continue reset BIOS with CMOS jumper. If still same issue, try to update the BIOS if its not lastest version. If you do all suggestions and still same issue then it must be motherboard hardware issue and you need to go to MSI service. If its under warranty they probably will give you a new motherboard. Otherwise you need to buy a new one unfortunately.

i just did the gpu in the other slot and it still crashed... reset the bios and it still crashed....

i noticed that my case feels warm when the pc crashed, it is a really small case and my graphics card can barrely fit.. (zalman z11 hf1) maybe the case is to small to put out al the heat produced and then my pc crashes? if i have my case door open my pc doesnt crash anymore, i canged airflow multiple times and thermal paste too, i have 7 fans in my pc and some pretty expensive ones, do you think getting a new case would be helpfull, or even solves the problem?

 

[Berkin]

Does the side panel touch anything when you close it? For example mine touches the heatsink of the cpu so that sort of thing might be a problem

 

[mhm_24]

Interesting. Check your componenent's temperetatures. I suggest HWMonitor to use, we can also see voltages etc. . It would be great if we can see results of program with an image. Heavy loaded cases mostly have high temperature issues. You can also put a picture of inside of your case, it would be helpfull.

About case: Motherboards are quite senvitive aganist electricity. Even little electrical leaks, magnetic zones etc. can cause problems. If you have a small case and also if there is a connection between components like Berkin said in his last entry, that can cause some electrical issue. So if you have chance to find a bigger case try rebuild your computer in that case and see if the problem still going on. If you can't do that i suggest to isolate the possiable parts that can cause problem with electical isolaters. Also you can rebuild your computer with different cable management etc. stuff like that.

But i still think that is motherboard issue. So i still suggest you to contact with MSI service. Also i know you tried lots of different thing but unfortunately its takes quite some times to test a computer properly. So i wish you luck.

 

[semverhoef]

for berkin: nothing i see touches the case. although my cpu fan is 160mm high and my pc case max cpu fan hight is 161mm, but i dont see them touching or anything

for mhm_24

here are the pics if my pc is in idle right after startup

here are the pics under load(after 2 minuts of gaming)

here is a picture of my pc

sorry for the bad quality picture

 

[mhm_24]

Oh boy. First of all your RAMs are in wrong place. They should be in 1st-3rd slots or 2th-4rd. In your case they are in 2nd and 3rd place. This wrong placement can cause crash. Another thing is your CPU and GPU temperatures are quite high for idle usage. Reasons for that: air flow inside of your case really bad, a motherboard problem causing high temperatures.

What to do: Make sure your case fans installed correctly. Normally a case should take air from front and bottom parts. Hot air also should leave the case from back and top parts of the case. So see if your fans doing the right air flow. Also i cant see exactly from the photo but if your PSU has a fan, that fan look at the bottom of the case. Another thing your cables are so messed up. I mean case looks so disorderly. Please tidy them up. Type cable management to youtube. You will see what you need to do.

If problem still occur after suggestions that i made in this entry its an motherboard malfunction talk with MSI about it.

 

[semverhoef]

Oh boy. First of all your RAMs are in wrong place. They should be in 1st-3rd slots or 2th-4rd. In your case they are in 2nd and 3rd place. This wrong placement can cause crash. Another thing is your CPU and GPU temperatures are quite high for idle usage. Reasons for that: air flow inside of your case really bad, a motherboard problem causing high temperatures.

What to do: Make sure your case fans installed correctly. Normally a case should take air from front and bottom parts. Hot air also should leave the case from back and top parts of the case. So see if your fans doing the right air flow. Also i cant see exactly from the photo but if your PSU has a fan, that fan look at the bottom of the case. Another thing your cables are so messed up. I mean case looks so disorderly. Please tidy them up. Type cable management to youtube. You will see what you need to do.

If problem still occur after suggestions that i made in this entry its an motherboard malfunction talk with MSI about it.

I put my ram in the 2th and 4rd sloth because there isnt space in my first slot because my cpu fan is to big, and it still crashed.
changed my airflow a lot of times and since a month i have the same like now.
my airflow is already like you said, here is a badly 'photoshoped picture i made to show where my fans are and which direction they are blowing

the only thing yuo said was my fixing my cable managment, can this be the problem? otherwise i can do it if i have the real problem

also i was gaming without my case door and after a real long time it still crashed:-/

i think maybe (if cable management cant be the problem) you are right there is something wrong about the motherboard, but before is contact msi is there a chance my cpu, or ram is the problem? because otherwise if they dont send me a new one i pay xxx money for something while it can be my cpu too

 

[semverhoef]

I alsof forgot to mention
My Brother, father mother and all my friends al have ddr3 ram and AMD proccesors so i cant test if my ram or CPU is the problemen by switching or something:-/

 

[mhm_24]

I don't thing your CPU and RAM haveing problem because if they have a problem this problem should also be seen non-gaming usage. But If there is an another problem(driver, harware etc.) CPU and RAM can join this problem. I mean ind of chain effect can cause crash. You can test your CPU, RAM even your SSD and HDD. For RAM test you may use memtest86+, this test will take really long time(4-5 hour) and also RAMs should pass at elast 7 test. You can also test your cpu with bnenchmark sofwares. Also if you want test your SSD/HDD you can also use program like HDtune. As i said this test takes long time. But if you want to be about your all componenets you need to take those tests. Motherboard problems are the hardest problems to detect im afraid. Hope you find the easely. You can also ask help about those programs for test if you like. Take care

 

[semverhoef]

I don't thing your CPU and RAM haveing problem because if they have a problem this problem should also be seen non-gaming usage. But If there is an another problem(driver, harware etc.) CPU and RAM can join this problem. I mean ind of chain effect can cause crash. You can test your CPU, RAM even your SSD and HDD. For RAM test you may use memtest86+, this test will take really long time(4-5 hour) and also RAMs should pass at elast 7 test. You can also test your cpu with bnenchmark sofwares. Also if you want test your SSD/HDD you can also use program like HDtune. As i said this test takes long time. But if you want to be about your all componenets you need to take those tests. Motherboard problems are the hardest problems to detect im afraid. Hope you find the easely. You can also ask help about those programs for test if you like. Take care

i actually still have one question,
i made another thread about my partition not booting up good, someone says the cmos battery is maybe low or dead, can that be the problem?

 

[mhm_24]

Here is an tip about if your cmos battery getting low or not: Look at the clock of the computer. If its getting low, clock should start to not to catch up actual time. If clock is ok then motherboard might be problem.

 

[semverhoef]

Here is an tip about if your cmos battery getting low or not: Look at the clock of the computer. If its getting low, clock should start to not to catch up actual time. If clock is ok then motherboard might be problem.

my time isnt changing, but thanks for the info, i emailed for my motherboard, now waiting for an anwser