GPU not detected after windows 10 update

[jzo123]

Hi,

I have been using my computer for some time, and windows 10 has come out and I was looking forward to using it but it turns out my GPU is not detected. It was working before the update but now its not being listed in the device manager, instead all that is in Display Adapters is Microsoft Basic Video something. The GPU is a GTX770.
Help would be nice.
Thanks!

 

[Alizarin]

Hi,

I have been using my computer for some time, and windows 10 has come out and I was looking forward to using it but it turns out my GPU is not detected. It was working before the update but now its not being listed in the device manager, instead all that is in Display Adapters is Microsoft Basic Video something. The GPU is a GTX770.
Help would be nice.
Thanks!

I had the same problem, with my GTX760. After hours of trying, I finally found the answer (which is quite straightforward and easy):
1) download the latest drivers at nvidia.com (but don't install yet)
2) uninstall all current nvdia drivers: in system -> apps & features -> scroll down to NVidia and uninstall all of them
3) execute the new drivers you just downloaded, hit manual install and tick the box that you want a fresh install (so it does not keep the previous settings) (could be that you have to untick the box, depending on the option given, but as long as the end result is a fresh install, your fine).

Done. This fixed it for me at least, hope so for you guys as well.

Was having the same problem, this worked for me! Thank you!
The only difference for me is when I tried to install the video driver, I got an 'installation failed'. I went to my device manager and under 'Other' was a video driver that hadn't been there before with an exclamation on it. Updating this driver brought back my nvidia geoforce under display adapters. After reinstalling the geoforce experience I was able to use the control panel again too

 

[thauzar]

All was nice and fine for me after the bios update but since the windows update 1151 or whatever it's called, the bios does not detect the graphic card AGAIN. I tried what Alizarin just said but I don't see any option or check box for manual install and I don't get pass the system check. Nothing appeared as other in device manager. Damn U windows update!! Anyone got the same problem?

 

[cjayl1]

I discovered that the Discrete Graphics option in my bios was disabled. After enabling it my NVIDIA GPU showed up in the device manager.

 

[thauzar]

A small windows update right after 1511 (like 24 hours later) made my GTX770m visible again but with an error Code 43. I finally ended on a redit post from a guy with the same alienware and same problem. The solution is stupid.
You have to flash your bios with the latest version, even if it's already up to date, and everything works like normal now.

 

[luci_flash]

Confirming that BIOS re-flash (even if it's up to date) works.
My laptop is a Dell 7720SE, so the problem seems to be related to Dell, and Dell related products (Alienware) with Nvidia cards.

I had this problem just after TH2 update; I thought that the problem was the dirty install of TH2 so I made a clean install and the graphics card worked again. Now, 3 weeks after TH2 I had the same problem. Luckily the BIOS flash worked.

 

[thauzar]

Confirming that BIOS re-flash (even if it's up to date) works.
My laptop is a Dell 7720SE, so the problem seems to be related to Dell, and Dell related products (Alienware) with Nvidia cards.

I had this problem just after TH2 update; I thought that the problem was the dirty install of TH2 so I made a clean install and the graphics card worked again. Now, 3 weeks after TH2 I had the same problem. Luckily the BIOS flash worked.

the only thing different now is that when the desktop wallpaper changes and it's a black and white picture the theme color takes a shade of blue instead of gray like before the Fall Patch. Do you think it's graphic/driver related or something Windows changed voluntarily? Do you also have this problem?

 

[MrCrazyNutz]

Same issue... definitely update your bios from dell website.. was running A03 and updated to A14... world of difference.
Also as others have said remove old driver files and download and install new win10 drivers from nvidia.

 

[Booyaa]

I think I have a solution. You should let windows update the driver for you. NVidia updated most of its drivers to be combatable with windows 10. Here is the way.
1- in the search box write " check for updates" and choose it
2- you will see windows checking for updates. If you can see Nivadia driver" as one of the recommended update so let the windows update it. Keep your PC on till it is done downloading and installing.
3- restart your system and check if your computer can detect it.



In case you can not find any updates to your drivers in you " check updates" so go to the website and download a driver for windows 10 and install it.

** when you install your driver manually choose "clean installation option" so the driver remove any pervious old driver before installing the new one>>

Good luck

Thanks for the above advice. Problem 1 is that Windows Update does not see the need for a graphics driver, and considers everything up to date. Problem 2 is that after manually downloading NVIDIA's supposed Win 10 driver package, it fails after saying my operating system is incompatible. Have checked my MB BIOS, that's up to date.

The NVIDIA driver I tried today is "353.62-desktop-win10-64bit-international-whql." Today's "Problem 2" is, after compatibility check, a message that says I must reboot and try again. This procedure turned out to be an endless loop. My system uses an ASUS P8H61-M LX3 PLUS motherboard, an I5 CPU and a Geforce 630 GPU. (Yes, there you have it: A poor man's somewhat out of date gaming system.)

My problem is that I'm trying to do everything logical, but Win 10 simply refuses to see my graphics card. I'm fairly sure the problem is with Microsoft, not NVIDIA.

I had the same problem with my GeForce 610, and it took me a while to find the one "driver installation program" that worked. Here is the link for the 610 graphics card driver installer for windows 10 that worked for me: http://www.nvidia.com/download/driverResults.aspx/87783/en-us

 

[Irc___]

Hi Guys,

The same issue appears for me after windows update on Windows 10. The Geforce Experience doesn't work and my GPU Nvidia GeForce GT 630M doesn't recognize anymore.

Can you help?

Thanks

 

[pault5668]

I think I have a solution. You should let windows update the driver for you. NVidia updated most of its drivers to be combatable with windows 10. Here is the way.
1- in the search box write " check for updates" and choose it
2- you will see windows checking for updates. If you can see Nivadia driver" as one of the recommended update so let the windows update it. Keep your PC on till it is done downloading and installing.
3- restart your system and check if your computer can detect it.



In case you can not find any updates to your drivers in you " check updates" so go to the website and download a driver for windows 10 and install it.

** when you install your driver manually choose "clean installation option" so the driver remove any pervious old driver before installing the new one>>

Good luck

Thanks for the above advice. Problem 1 is that Windows Update does not see the need for a graphics driver, and considers everything up to date. Problem 2 is that after manually downloading NVIDIA's supposed Win 10 driver package, it fails after saying my operating system is incompatible. Have checked my MB BIOS, that's up to date.

The NVIDIA driver I tried today is "353.62-desktop-win10-64bit-international-whql." Today's "Problem 2" is, after compatibility check, a message that says I must reboot and try again. This procedure turned out to be an endless loop. My system uses an ASUS P8H61-M LX3 PLUS motherboard, an I5 CPU and a Geforce 630 GPU. (Yes, there you have it: A poor man's somewhat out of date gaming system.)

My problem is that I'm trying to do everything logical, but Win 10 simply refuses to see my graphics card. I'm fairly sure the problem is with Microsoft, not NVIDIA.

 

[pault5668]

I have beta tested several years so for me i'm used to trouble shooting and methodical. I have an Asus Rog which is on fast ring win 10 pro, always ran fine. I upgraded my Clevo to Rtm Win 10 pro from Win 8.1 , upgrade went smooth, however after a few days my clevo errored bsod video error, on reboot, no nvidia gpu showing. I need add it was prema modded, wondered if maybe an issue so reverted to stock bios, no fix, reverted back to win 8.1 still no fix. I believe Bios is altered with win 10 and permanent until reflash bios, it appears the main problems regarding gpu are higher end gaming ones with more than 1 card, intel nvidia if search online, site after site, page after page. The temporary solution was i modded INF files in bios, taking care to mod correctly the subsystem ID . Anyway i was not happy at needing to mod my files when ought not have to, i flashed bios again to Prema, then to a different stock bios, clean installed win 10 pro and loaded and updated, adaptors on, all fine. Nvidia updated to latest version 368.81 , all fine, after an hour or so bsod, same as before, nvidia gpu now not seen as before. This time i had been staring for hours all day so noticed the problem. My nvidia hardware id had somehow just changed from 11E1 to 11E2 , that is why error 31 not same as POSTed and nvidia refusing to install. As before, modding the files and disabling driver signature enforcement on recovery, also making sure repeat it in internet advanced options resolves this. I did contact Microsoft support twice, both remote sessions when pointed it out to them and even showed my fix but requesting to know why win 10 is changing id, they both on reboot, somehow vanished, had my mobile number etc yet i guess too complex, the answer is your hardware id for the gpu has changed more than likely, a check in device manager to see if error 31 will no doubt be there. Not sure why Microsoft refuse address or discuss it, tried previously, seems they have not a clue and therefore we are stuck with it. I suggest flashing bios again and maybe stick to win 7/8/8.1 as a solution until this is resolved maybe...if it ever is that is lol

 

[nforce4max]

Honestly I feel like dumping 10 for a while and going back to 7, not even Vista caused issues like this. MS has a ways to go with 10 before it becomes good enough for the rest of us to switch over. Certainly don't want 10 on a forensics workstation!

Nvidia has really dropped the ball with their drivers lately.

 

[Flaco05]

I tried everything suggested on this thread -as well as many other Internet sources- and nothing worked, until I found this at the Sony forums. Solution involves modifying the INF file for your hardware, and it works like a charm:

https://community.sony.com/t5/VAIO-Windows-10/Windows-10-installation-on-a-VPCL116FX-using-a-NVIDIA-GEFORCE-GT/td-p/519412

I hope this helps.

 

[IcKxMW]

Okie, so I installed the most recent update for Window 10 today only to find that after my SLI 770s were not detected. In short I attempted all the fixes on this forum (plus some) to no avail.

I noticed in my device manager that a Xeon processor was detected alongside my i7 and had an error state indicator, which I found odd since I had never had one installed on this PC (yea, it was right in my face the entire time). I went to my motherboards manufacturers website to download the Intel Chipset and ME, reinstalled both and my devices appeared in device manager.

I hope this is the fix for the rest of you that are still having trouble with the most recent windows update.