Question GPU not sitting properly in PCIe slot ?

Jerrythefairry

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May 3, 2020
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I’ve got the fractal torrent, msi z690 tomahawk and 3080 ti aorus master .

not sure if anyone else has this problem but when I got to seat my GPU into the motherboard the clip clicks on the pcie but closer to the rear mounting spot on the case, the videocard is not in all the way here’s a picture of what I mean
And here’s the mounting spot on the case, it’s as far down as it’ll go
Is this a case manufacturing error? Can I fix it myself somehow? The backplate metal is very sturdy, not sure if it’s bend well
 
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Jerrythefairry

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I hear a “click” but it’s very faint. But when I bench test with no case it’s a louder more pronounced “click!”which makes me think it’s not seating correctly into the pcie slot
 

vladakv

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Jan 26, 2016
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I hear a “click” but it’s very faint. But when I bench test with no case it’s a louder more pronounced “click!”which makes me think it’s not seating correctly into the pcie slot
Definitly it is case problem. Send me the picture whole part where are pcie covers. I got similar problem when I noticed gpu sag. After I properly mount gpu I saw not paraller line gpu with case, but gpu no sagging. Sorry on my english, I hope you understood.
 

InvalidError

Titan
Moderator
Did you screw the motherboard directly into the case without standoffs? Short of a colossal case design fail, that is the only reason I can think of for the GPU's power tab (the little part near the IO bracket before the notch) to not seat properly into the motherboard when the IO bracket is screwed in.
 

Jerrythefairry

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Definitly it is case problem. Send me the picture whole part where are pcie covers. I got similar problem when I noticed gpu sag. After I properly mount gpu I saw not paraller line gpu with case, but gpu no sagging. Sorry on my english, I hope you understood.
not sure what picture you wanted but here some more
the GPU needs to go down more but the backplate on the case is preventing it from doing so

This is the bracket on the GPU hard to see in picture but those braces are not aligned one is slightly more out than in
 

Jerrythefairry

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May 3, 2020
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Did you screw the motherboard directly into the case without standoffs? Short of a colossal case design fail, that is the only reason I can think of for the GPU's power tab (the little part near the IO bracket before the notch) to not seat properly into the motherboard when the IO bracket is screwed in.
the case came with standoffs already in the case and The motherboard IO bracket is sitting nice and tightly in the cut out slot for it no miss alignment there. So I don’t think the standoffs are the problem
Just hoping someone’s dealt with this issue before and is able to comment on how to resolve it.
 

InvalidError

Titan
Moderator
the case came with standoffs already in the case and The motherboard IO bracket is sitting nice and tightly in the cut out slot for it no miss alignment there. So I don’t think the standoffs are the problem
Were standoffs fitted for all of your motherboard's screw holes or did you skip some? Missing standoffs in the IO slot area would allow the motherboard to flex away from the cards you are attempting to plug in.
 

geofelt

Titan
It looks like the card is not fully pressed down in the slot.
It can not be pressed down any more because the rear tab that secures it to the case is already fully screwed down.
That says that the motherboard is too low. Perhaps caused by too short standoffs.
What is the make/model of the case?
I suspect a quality control error from the case manufacturer.
See if you can't return the case and get a different one.
 

geofelt

Titan
In which photo do you see that?
In the third photo, you can see that there is a gap between the notch where the G is and the motherboard slot.
I just did a test fit with a spare card and motherboard card and it looks as though the card should fit more into the slot. That said, the very first photo seems to show that the card was not lowered into the slot evenly.
I would unscrew the card and remount, pressing it in evenly to seat it, only then screw in the rear .
 

Jerrythefairry

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I don't see anything wrong in those photos.
Show us something, that would indicate a problem.

This is backplate.Not exactly sure, what you're calling a "backplate".

It looks like the card is not fully pressed down in the slot.
It can not be pressed down any more because the rear tab that secures it to the case is already fully screwed down.
That says that the motherboard is too low. Perhaps caused by too short standoffs.
What is the make/model of the case?
I suspect a quality control error from the case manufacturer.
See if you can't return the case and get a different one.
fractal torrent mid size. Standoffs are where they need to be because motherboard IO is fitting perfectly in the cutout
 

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