[SOLVED] GPU overheats only on my PC build

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davitig

davitig

Oct 24, 2019
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0
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Hey guys,

I have this peculiar problem with my new build and I am kind of desperate here, as 3 different IT guys and one IT company cannot figure out what is wrong.

Here are my specs:

Amd ryzen 5 3600
Gigabyte rtx 2060 super
gigabyte b450m ds3h motherboard
16gb ram ddr4.
coolermaster masterbox lite 5.1 case
256gb m.2 ssd
1tb ssd



The problem is, during gaming my pc keep crashing and event viewer shows kernel-power 41. It either restarts on its own, or goes to black screen and I have to do it manually. Each time, however, error is kernel- power.

I have tried everything. I switched my PSU to 1050W AND added a UPS, because they said it might be the problem. Did not help.

Then the IT company said my GPU was overheating really bad, and it seems to be the problem, as it crashes during gaming specifically. It was so hot at some point, the case itself was barely touchable. So we added 2 exhaust coolers on front, and IT guy ran 3DMax all day, said it was all good.

Didn't help, I kernel- powered 20 minutes into Borderlands 3 session. It usually Kernel-powers after 15-30 min of playing borderlands or any other game.

I downloaded afterburner and set manual fan speed at 80%, lasted a little longer but still crashed. It showed that my rtx temperatures were average of 80-83C and peaks at 86C during gaming. When it's idle, temperature averages 40C.

So my friend who's an IT guy came, put in his RTX 580 to test, we played over 90 minutes of borderlands and his GPU didn't go above 73C, so we assumed my RTX is faulty and needs to be returned.

Here's the kicker though, he is at home right now testing my RTX 2060 super with his computer, and it is not heating more than 75-77C on auto fan mode, without even manual setting.

I am becoming desperate here, what should I do? Is there possible compatibility issues? Is the case crappy (even though my friend who assembled it has the same one, just 3 exhaust fans and has no problems)? Should I sell my rtx and just get 1080ti and not worry about it? Your input would be great guys, as I am kind of desperate here 😀. Thanks in advance!
 
Solution
T
To my knowledge a hot GPU shouldn't trigger Kernel Power 41 events, but hey, Windows is unpredictable. I've had Kernel Power 41 errors myself. Couldn't find out what might cause it, didn't spend too much time on it, reinstalled Windows and problem solved.

I'd try these things in this order:

  1. Set BIOS to factory defaults. If problem persists:
  2. Reinstall Windows. If problem persists:
  3. Swap graphics cards (with the BIOS factory default settings)
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davitig said:
Hey guys,

I have this peculiar problem with my new build and I am kind of desperate here, as 3 different IT guys and one IT company cannot figure out what is wrong.

Here are my specs:

Amd ryzen 5 3600
Gigabyte rtx 2060 super
gigabyte b450m ds3h motherboard
16gb ram ddr4.
coolermaster masterbox lite 5.1 case
256gb m.2 ssd
1tb ssd



The problem is, during gaming my pc keep crashing and event viewer shows kernel-power 41. It either restarts on its own, or goes to black screen and I have to do it manually. Each time, however, error is kernel- power.

I have tried everything. I switched my PSU to 1050W AND added a UPS, because they said it might be the problem. Did not help.

Then the IT company said my GPU was overheating really bad, and it seems to be the problem, as it crashes during gaming specifically. It was so hot at some point, the case itself was barely touchable. So we added 2 exhaust coolers on front, and IT guy ran 3DMax all day, said it was all good.

Didn't help, I kernel- powered 20 minutes into Borderlands 3 session. It usually Kernel-powers after 15-30 min of playing borderlands or any other game.

I downloaded afterburner and set manual fan speed at 80%, lasted a little longer but still crashed. It showed that my rtx temperatures were average of 80-83C and peaks at 86C during gaming. When it's idle, temperature averages 40C.

So my friend who's an IT guy came, put in his RTX 580 to test, we played over 90 minutes of borderlands and his GPU didn't go above 73C, so we assumed my RTX is faulty and needs to be returned.

Here's the kicker though, he is at home right now testing my RTX 2060 super with his computer, and it is not heating more than 75-77C on auto fan mode, without even manual setting.

I am becoming desperate here, what should I do? Is there possible compatibility issues? Is the case crappy (even though my friend who assembled it has the same one, just 3 exhaust fans and has no problems)? Should I sell my rtx and just get 1080ti and not worry about it? Your input would be great guys, as I am kind of desperate here 😀. Thanks in advance!
Click to expand...
How's your case cooling ? Is GPU getting enough fresh air ? Did you try with case open ?
 
Upvote 0 Downvote
To my knowledge a hot GPU shouldn't trigger Kernel Power 41 events, but hey, Windows is unpredictable. I've had Kernel Power 41 errors myself. Couldn't find out what might cause it, didn't spend too much time on it, reinstalled Windows and problem solved.

I'd try these things in this order:

  1. Set BIOS to factory defaults. If problem persists:
  2. Reinstall Windows. If problem persists:
  3. Swap graphics cards (with the BIOS factory default settings)
 
Upvote 0 Downvote
Solution
davitig said:
Hey guys,

I have this peculiar problem with my new build and I am kind of desperate here, as 3 different IT guys and one IT company cannot figure out what is wrong.

Here are my specs:

Amd ryzen 5 3600
Gigabyte rtx 2060 super
gigabyte b450m ds3h motherboard
16gb ram ddr4.
coolermaster masterbox lite 5.1 case
256gb m.2 ssd
1tb ssd



The problem is, during gaming my pc keep crashing and event viewer shows kernel-power 41. It either restarts on its own, or goes to black screen and I have to do it manually. Each time, however, error is kernel- power.

I have tried everything. I switched my PSU to 1050W AND added a UPS, because they said it might be the problem. Did not help.

Then the IT company said my GPU was overheating really bad, and it seems to be the problem, as it crashes during gaming specifically. It was so hot at some point, the case itself was barely touchable. So we added 2 exhaust coolers on front, and IT guy ran 3DMax all day, said it was all good.

Didn't help, I kernel- powered 20 minutes into Borderlands 3 session. It usually Kernel-powers after 15-30 min of playing borderlands or any other game.

I downloaded afterburner and set manual fan speed at 80%, lasted a little longer but still crashed. It showed that my rtx temperatures were average of 80-83C and peaks at 86C during gaming. When it's idle, temperature averages 40C.

So my friend who's an IT guy came, put in his RTX 580 to test, we played over 90 minutes of borderlands and his GPU didn't go above 73C, so we assumed my RTX is faulty and needs to be returned.

Here's the kicker though, he is at home right now testing my RTX 2060 super with his computer, and it is not heating more than 75-77C on auto fan mode, without even manual setting.

I am becoming desperate here, what should I do? Is there possible compatibility issues? Is the case crappy (even though my friend who assembled it has the same one, just 3 exhaust fans and has no problems)? Should I sell my rtx and just get 1080ti and not worry about it? Your input would be great guys, as I am kind of desperate here 😀. Thanks in advance!
Click to expand...

Remove the front panel from the case.

View: https://www.youtube.com/watch?v=wfF8o07vtGE
 
Upvote 0 Downvote
Kernel power #41 is a general unexpected shutdown or loss of power event, most commonly caused by a defective/dying/crap-quality PSU, though it can also be caused by anything tripping any PSU protection or triggering a system reset.

Temperatures are easy enough to verify if you have a secondary display you can leave HWInfo open on so you can keep an eye on how temperatures are progressing until the system shuts down or reboots.
 
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CountMike said:
one can also Alt-tab to see it while a program/game is running. Pressing Windows button can also let you switch to it at any time.
Click to expand...
The main problem with tabbing out to check temperatures and other stuff is that you aren't going to look anywhere as often and are far more likely to miss the trend. Tabbing is also going to mess up CPU/GPU usage for however many seconds it takes to check every time you check.
 
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