[SOLVED] Gpu problems with startup.

[ahall0943]

For the past week and a half I've been trying to upgrade my gpu from a radeon hd 7970 to a rx 580. I ordered on from amazon and after using it for a little time it started showing artifacts and crashing afterwards. I asked amazon for a replacement and I just got that one yesterday. This one works great, but i noticed when i put in my old hd 7970 waiting for my new one. If my computer is off for a few minutes and i try turning it on, it wont start all the way it will stop on a no input screen. If i turn it off and start it back up immediately, it will boot up fine. Have you heard of this before and how do i fix this?

 

[Crosslhs82x2]

Having the rest of your specs will help.
If you can get the old card to work long enough go to guru3d.com
Get DDU= display driver uninstaller.
Follow instructions IN SAFE MODE.
Then reinstall drivers for that card.
When you get the new card run ddu again doing CLEAN AND SHUT DOWN.
Swapout cards
Then boot installing new card drivers.

 

[ahall0943]

Having the rest of your specs will help.
If you can get the old card to work long enough go to guru3d.com
Get DDU= display driver uninstaller.
Follow instructions IN SAFE MODE.
Then reinstall drivers for that card.
When you get the new card run ddu again doing CLEAN AND SHUT DOWN.
Swapout cards
Then boot installing new card drivers.

I already did all that when i installed the new graphics card

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System Information
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Time of this report: 1/26/2019, 09:21:33
Machine name: ANDREWSPC
Machine Id: {59FE8D51-C2FB-4E81-A64D-3BB6A76814BF}
Operating System: Windows 10 Home 64-bit (10.0, Build 17763) (17763.rs5_release.180914-1434)
Language: English (Regional Setting: English)
System Manufacturer: MSI
System Model: Z1-7641
BIOS: Default System BIOS (type: BIOS)
Processor: AMD FX(tm)-8320 Eight-Core Processor (8 CPUs), ~3.5GHz
Memory: 8192MB RAM
Available OS Memory: 8190MB RAM
Page File: 8698MB used, 2691MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.17763.0001 64bit Unicode

What else do you need me to provide?

 

[Crosslhs82x2]

Well ddu was my best shot.

Mobo make model, ram, cpu, psu,
Gpu and such.
The info you listed is great but it still leaves out some hardwares.
But the more info the better to get the help you need.
Good luck!!!!