I recently built my first system about 4 months ago and am starting to have some problems. Last week my system just went black with no warnings, I assumed a windows error so restarted the system and now a black screen shows up after my bios splash screen. During the black screen my system is still on with lights and fans spinning, just no video output. Strangely, after a system restart my keyboard and mouse (both with LEDs) will turn off after a short period of time even when still plugged into the USB ports.
I first thought it was a corrupt windows install so I did a clean install of windows. That seemed to work, but when trying to install the newest game ready nvidia driver (clean install without geforce experience), the screen went black in the middle of the install. In safe mode, my system works completely normally with no artifacting or ghosting or any video errors.
After I noticed this I used DDU to uninstall the drivers and restarted. The system booted normally with no problems. I tried to install an older version of the GPU driver thinking the more recent ones had issues, but the black screen still happened during the install.
At this point I started to do some research. I found some forum posts saying that the 12V rail on my PSU could be dead or undervolting my gpu. Is this what's happening?
My system boots and operates completely normally as long as the graphics drivers aren't installed. The power cables are plugged in correctly (my card has LEDs to show when they're plugged in) and trying the card in a different PCIe slot changes nothing.
I was wondering if I have a dead GPU or dead PSU as a dead PSU is much easier to replace for me. Thanks to anyone who can help.
SYSTEM SPECS
CPU: AMD Ryzen 7 3800X at stock
Cooler: Noctua NH-U12S Chromax Black
Motherboard: MSI B450 Tomahawk Max
Memory: G.Skill Trident Z RGB (2x8 GB) 3600 MHz
Storage: 512 GB ADATA XPG SX8200 Pro NVME & 1 TB WD Caviar Blue 7200 RPM HDD
GPU: ASUS ROG Strix OC RTX 2070
PSU: EVGA 650GQ (semi modular)
5 120mm Case fans
I first thought it was a corrupt windows install so I did a clean install of windows. That seemed to work, but when trying to install the newest game ready nvidia driver (clean install without geforce experience), the screen went black in the middle of the install. In safe mode, my system works completely normally with no artifacting or ghosting or any video errors.
After I noticed this I used DDU to uninstall the drivers and restarted. The system booted normally with no problems. I tried to install an older version of the GPU driver thinking the more recent ones had issues, but the black screen still happened during the install.
At this point I started to do some research. I found some forum posts saying that the 12V rail on my PSU could be dead or undervolting my gpu. Is this what's happening?
My system boots and operates completely normally as long as the graphics drivers aren't installed. The power cables are plugged in correctly (my card has LEDs to show when they're plugged in) and trying the card in a different PCIe slot changes nothing.
I was wondering if I have a dead GPU or dead PSU as a dead PSU is much easier to replace for me. Thanks to anyone who can help.
SYSTEM SPECS
CPU: AMD Ryzen 7 3800X at stock
Cooler: Noctua NH-U12S Chromax Black
Motherboard: MSI B450 Tomahawk Max
Memory: G.Skill Trident Z RGB (2x8 GB) 3600 MHz
Storage: 512 GB ADATA XPG SX8200 Pro NVME & 1 TB WD Caviar Blue 7200 RPM HDD
GPU: ASUS ROG Strix OC RTX 2070
PSU: EVGA 650GQ (semi modular)
5 120mm Case fans