[SOLVED] GPU restarting my computer - R9 390

neverloggedin

Honorable
Mar 15, 2015
7
0
10,510
0
Hi all,

I've installed this GPU 4-5 years ago. Didn't have any issues apart from the high temps (reaching 90 degrees) but that didnt cause any gameplay issues.

Fast forward to 1-2 months ago and few minutes into a game, my computer restarts itself. Fast forward few weeks and now just few seconds into any game/Furmark my GPU restarts. The temps only go to 86 degrees and restarts. For some games, I can see a 1s screen tear/yellow flicker before computer shuts off.

I tried another GPU (Nvidia quadro k4000) and had no issues. So definitely a GPU problem.

Is it possible to fix the R9 390 as buying another gpu is expensive? Please let me know if you need any other details. Your help is appreciated.

My PSU: EVGA Supernova 750 G2
Super-Z Log file using Furmark just before the computer shuts off.

Date GPU Clock [MHz]Memory Clock [MHz]GPU Temperature [ーC]Fan Speed (%) [%]Fan Speed (RPM) [RPM]GPU Load [%]Memory Controller Load [%]Memory Used (Dedicated) [MB]Memory Used (Dynamic) [MB]12V [V]VDDC [V]VDDCI [V]VDDC Current In [A]VDDC Current Out [A]VDDC Power In [W]VDDC Power Out [W]VRM Temperature 1 [ーC]VRM Temperature 2 [ーC]CPU Temperature [ーC]System Memory Used [MB]
10/05/2020 17:00​
946.5​
1500​
82​
91​
2187​
99​
68​
446​
106​
11.63​
1.047​
1​
23.6​
184.5​
271.5​
203​
72​
58​
37​
5526​
10/05/2020 17:00​
948.2​
1500​
83​
91​
2176​
100​
63​
446​
106​
11.63​
1.078​
1​
26.2​
207​
289.5​
200.8​
72​
58​
35​
5526​
10/05/2020 17:00​
882.6​
1500​
83​
91​
2184​
21​
2​
446​
106​
11.75​
1.063​
1​
12.9​
120​
179​
148​
73​
58​
37​
5514​
10/05/2020 17:00​
941​
1500​
84​
95​
2223​
95​
44​
446​
106​
11.63​
1.07​
1​
26.8​
204​
278.5​
207.3​
73​
58​
37​
5512​
10/05/2020 17:00​
943.5​
1500​
83​
91​
2192​
100​
69​
446​
106​
11.63​
1.039​
1​
22.8​
193.5​
281.5​
204.8​
74​
58​
36​
5510​
10/05/2020 17:00​
944.9​
1500​
83​
95​
2178​
100​
71​
446​
106​
11.63​
1.039​
1​
23.1​
188.5​
277.5​
204.8​
74​
58​
36​
5510​
10/05/2020 17:00​
940.1​
1500​
83​
95​
2197​
100​
72​
446​
106​
11.63​
1.07​
1​
25.1​
207​
312​
226​
74​
58​
37​
5510​
10/05/2020 17:00​
943.3​
1500​
83​
95​
2211​
100​
56​
446​
106​
11.63​
1.047​
1​
24.2​
196.5​
275.5​
198​
74​
58​
37​
5510​
10/05/2020 17:00​
945.4​
1500​
83​
95​
2202​
100​
60​
446​
106​
11.63​
1.039​
1​
24.9​
199.5​
281.5​
191.8​
75​
58​
37​
5510​
10/05/2020 17:00​
942.5​
1500​
83​
95​
2197​
100​
63​
446​
106​
11.63​
1.07​
1​
26.7​
192​
279​
205.8​
75​
58​
37​
5505​
10/05/2020 17:00​
940.6​
1500​
83​
95​
2196​
100​
57​
446​
106​
11.63​
1.086​
1​
25.9​
208.5​
309​
215.8​
75​
58​
37​
5505​
10/05/2020 17:00​
942.6​
1500​
84​
95​
2205​
100​
61​
446​
106​
11.63​
1.078​
1​
27​
207​
293.5​
194.8​
76​
58​
36​
5504​
10/05/2020 17:00​
942.2​
1500​
84​
95​
2202​
100​
67​
446​
106​
11.63​
1.039​
1​
23.9​
197.5​
282​
205.8​
76​
58​
37​
5504​
10/05/2020 17:00​
942.6​
1500​
84​
95​
2213​
100​
58​
446​
96​
11.63​
1.047​
1​
24.2​
197.5​
280.5​
194.8​
76​
58​
37​
5503​
10/05/2020 17:00​
943.8​
1500​
84​
99​
2219​
100​
59​
446​
96​
11.63​
1.047​
1​
24.3​
198​
281.5​
193​
76​
58​
36​
5503​
10/05/2020 17:00​
940​
1500​
84​
99​
2224​
98​
65​
446​
96​
11.63​
1.008​
1​
22.8​
186​
276​
205.8​
77​
58​
37​
5503​
10/05/2020 17:00​
940.4​
1500​
84​
95​
2219​
100​
65​
446​
96​
11.63​
1.039​
1​
24.2​
205.5​
307.5​
225​
77​
58​
36​
5503​
10/05/2020 17:00​
937.9​
1500​
84​
99​
2230​
100​
73​
446​
96​
11.63​
1.07​
1​
25.8​
205​
312.5​
227.8​
77​
58​
37​
5503​
10/05/2020 17:00​
938.2​
1500​
84​
99​
2233​
100​
67​
446​
96​
11.63​
1.047​
1​
21.5​
190​
278.5​
205.8​
77​
58​
36​
5503​
10/05/2020 17:00​
944​
1500​
84​
99​
2221​
100​
63​
446​
96​
11.63​
1.047​
1​
24.5​
199.5​
286.5​
206.3​
77​
58​
39​
5502​
10/05/2020 17:00​
941.2​
1500​
84​
99​
2233​
100​
72​
446​
96​
11.5​
1.07​
1​
25​
200.5​
288.5​
207.5​
78​
58​
37​
5501​
10/05/2020 17:00​
939.7​
1500​
85​
99​
2218​
100​
71​
446​
96​
11.63​
1.039​
1​
24.1​
191​
280.5​
207.3​
78​
58​
37​
5501​
10/05/2020 17:00​
941.8​
1500​
85​
99​
2233​
100​
68​
446​
96​
11.63​
1.039​
1​
23.7​
197.5​
286.5​
206.8​
78​
58​
39​
5501​
10/05/2020 17:00​
937.6​
1500​
85​
99​
2215​
100​
71​
446​
96​
11.63​
1.039​
1​
24.3​
185​
276​
206.8​
78​
58​
37​
5500​
10/05/2020 17:00​
933.7​
1500​
85​
100​
2215​
100​
65​
446​
96​
11.63​
1.039​
1​
25.3​
208.5​
313.5​
227​
78​
58​
37​
5500​
10/05/2020 17:00​
940.5​
1500​
85​
100​
2224​
100​
56​
446​
96​
11.63​
1.039​
1​
24.9​
200​
265.5​
202​
79​
58​
37​
5500​
10/05/2020 17:00​
941.1​
1500​
85​
100​
2232​
100​
60​
446​
96​
11.63​
1.008​
1​
22.2​
185.5​
255.3​
193.5​
79​
58​
36​
5500​
10/05/2020 17:00​
935.3​
1500​
85​
100​
2224​
100​
51​
446​
96​
11.63​
1.078​
1​
27​
212.5​
300​
226​
79​
58​
36​
5500​
10/05/2020 17:00​
936.8​
1500​
85​
100​
2229​
100​
67​
446​
96​
11.63​
1.039​
1​
24.6​
201​
289.5​
208.5​
79​
58​
38​
5500​
10/05/2020 17:00​
935​
1500​
86​
100​
2229​
93​
36​
446​
96​
11.63​
1.039​
1​
24.9​
200​
282.5​
209.5​
79​
58​
37​
5500​
10/05/2020 17:00​
935​
1500​
86​
100​
2215​
100​
55​
446​
96​
11.63​
1.039​
1​
25​
201​
273.5​
207.3​
80​
58​
37​
5491​
10/05/2020 17:00​
935​
1500​
86​
100​
2229​
100​
70​
446​
96​
11.63​
1.039​
1​
23.7​
199​
291.5​
210.3​
80​
58​
37​
5490​
10/05/2020 17:00​
934.1​
1500​
86​
100​
2217​
100​
49​
446​
96​
11.5​
1.07​
1​
26.5​
205.5​
285​
210.8​
80​
58​
38​
5490​
10/05/2020 17:00​
933.8​
1500​
86​
100​
2223​
100​
57​
446​
96​
11.63​
1.039​
1​
25.4​
203​
291.5​
207.3​
80​
58​
38​
5490​
 

neverloggedin

Honorable
Mar 15, 2015
7
0
10,510
0
Thanks for the reply. It seems to stay either at 11.5/11.63 - would you not expect it to hit 11.5? (2nd last entry)

But yeah you could be right on the PSU. Is there any way to make the GPU less power-hungry? I mean even with really low graphics games it shuts off within seconds. Let me know if you need any other details.

Thanks
 

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