Question GPU suddenly goes 0% Utilization, AMD Driver Stops responding

Travanj

Distinguished
Jul 25, 2014
128
0
18,690
3
So whenever i play games, i would encounteran error saying "AMD DRIVER HAS STOPPED RESPONDING" and then black screen. Everything else is working except that my GPU driver stops and so does my game. When i did a series of test (StressTest), i found out that utilization would drop to 0% on the course of the 10minute test. Is that the reason why it's crashing? how can i fix this?

Some useful info:
Using the latest AMD adrenaline
PSU seems ok when i used the PSU tester
Bios is fairly old (2019)
Windows up to date



=============================
AMD Ryzen 5 2400G @ 3773.57 MHz

Processor (CPU)
CPU Name AMD Ryzen 5 2400G with Radeon Vega Graphics
Threading 1 CPU - 4 Core - 8 Threads
Frequency 3773.57 MHz (37.75 * 99.96 MHz) - Uncore: 1332.8 MHz
Multiplier Current: 37.75
Architecture Raven Ridge / Stepping: RV-B0 / Technology: 14 nm
CPUID / Ext. F.1.0 / 17.11
IA Extensions MMX(+), SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, SSE4A, x86-64, AMD-V, AES, AVX, AVX2, FMA3, SHA
Caches L1D : 32 KB / L2 : 512 KB / L3 : 4096 KB
Caches Assoc. L1D : 8-way / L2 : 8-way / L3 : 16-way
Microcode Rev. 0x810100B
TDP / Vcore 65 Watts / 0.981 Volts
Temperature 73.5 °C / 164 °F
Type Retail
Cores Frequencies #00: 3773.57 MHz  #01: 3773.57 MHz  #02: 3773.57 MHz  #03: 3773.57 MHz

Motherboard
Model Asus PRIME B450M-A
Socket Socket AM4 (1331)
North Bridge AMD Ryzen SOC rev 00
South Bridge AMD B450 rev 51
BIOS American Megatrends Inc. 0806 (01/18/2019)

Memory (RAM)
Total Size 16384 MB
Type Dual Channel (128 bit) DDR4-SDRAM
Frequency 1332.5 MHz (DDR4-2666) - Ratio 3:40
Timings 16-18-18-39-61-1 (tCAS-tRCD-tRP-tRAS-tRC-tCR)
Slot #1 Module Kingston 4096 MB (DDR4-2666) - XMP 2.0 - P/N: KHX2666C15D4/4G
Slot #2 Module Kingston 4096 MB (DDR4-2666) - XMP 2.0 - P/N: KHX2666C15D4/4G
Slot #3 Module Kingston 4096 MB (DDR4-2666) - XMP 2.0 - P/N: KHX2666C16D4/4G
Slot #4 Module Kingston 4096 MB (DDR4-2666) - XMP 2.0 - P/N: KHX2666C16D4/4G

Graphic Card (GPU)
GPU Type AMD Radeon RX 5600 XT (Navi 10 XLE) @ 1700 MHz
GPU Brand ASRock Inc.
GPU VRAM 6128 MB @ 1750 MHz

Storage (HDD/SSD)
Model #1 Name SanDisk SSD PLUS 240GB (FW: UF2204RL)
Model #1 Capacity 223.6 GiB (~240 GB)
Model #1 Type Fixed, SSD - Bus: SATA (11)
Model #2 Name ADATA SX8200PNP (FW: 42B2S7JA)
Model #2 Capacity 238.5 GiB (~260 GB)
Model #2 Type Fixed, SSD - Bus: NVMe (17)

Display
Screen #1 24PHA4100S/98 (PHA1335)
Screen #1 Spec 23.4 inches (59.4 cm) / 1280 x 720 pixels @ 49-61 Hz

Miscellaneous
Windows Version Microsoft Windows 10 (10.0) Professional 64-bit
CPU-Z Version 2.03.0 (64 bit)
 

ASK THE COMMUNITY