Before 8/31/23 I experienced not a single BSOD or crash. No new software, no new hardware, no new updates to any software. (Stable new build ran for months)
OS Name Microsoft Windows 10 Home
Version 10.0.19045 Build 19045
System Manufacturer ASRock
System Model Z790 Pro RS
Processor 13th Gen Intel(R) Core(TM) i9-13900K, 3000 Mhz, 24 Core(s), 32 Logical Processor(s)
GPU Nivida 4080
32 GB of ram - 2x 16GB DDR5
PSU: 1000 Watt Corsair (New)
This started with Skyrim, then GTA5 singleplayer, then eve online. I would experience a crash to desktop from skyrim within 2 minutes of making a new game. (No mods, reinstalled 4x, same issue.)
I played GTA5 single player for 20+ hours then out of no where it began crashing me to desktop making it unplayable. Out of frustration I uninstalled them both and gave up.
Then Eve online which ive put thousands of hours into, and hundreds of hours into it on this current brand new PC setup with absolutely no issues.
Things that I have done to try and fix this:
List of BSOD's that I have encountered:
KMODE_EXCEPTION_NOT_HANDLED
APC Index Mismatch x3
System service exception x1
IRQL_NOT_GREATER_OR_EQUAL x3.
I can trigger these BSOD's at will by simply starting Eve Online and letting it run for approximately 5-10 minutes, the more I actively do in the game increases the rate and frequency at which I encouter a BSOD. If I idle desktop, I will not BSOD.
Common Event viewer logs:
All 24 processors also receive this event: The speed of processor 16 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.
Faulting module name: _videoplayer.dll, version: 0.0.0.0, time stamp: 0x64ef1d88
Exception code: 0xc0000409
Fault offset: 0x0000000000187a78
Faulting process id: 0x1858
Faulting application start time: 0x01d9df4f33b2339c
Faulting application path: C:\EVE\SharedCache\tq\bin64\exefile.exe
Faulting module path: C:\EVE\SharedCache\tq\bin64\_videoplayer.dll
Report Id: 34e41978-6aec-44b8-ba61-48618371688e
Faulting package full name:
Faulting package-relative application ID:
OS Name Microsoft Windows 10 Home
Version 10.0.19045 Build 19045
System Manufacturer ASRock
System Model Z790 Pro RS
Processor 13th Gen Intel(R) Core(TM) i9-13900K, 3000 Mhz, 24 Core(s), 32 Logical Processor(s)
GPU Nivida 4080
32 GB of ram - 2x 16GB DDR5
PSU: 1000 Watt Corsair (New)
This started with Skyrim, then GTA5 singleplayer, then eve online. I would experience a crash to desktop from skyrim within 2 minutes of making a new game. (No mods, reinstalled 4x, same issue.)
I played GTA5 single player for 20+ hours then out of no where it began crashing me to desktop making it unplayable. Out of frustration I uninstalled them both and gave up.
Then Eve online which ive put thousands of hours into, and hundreds of hours into it on this current brand new PC setup with absolutely no issues.
Things that I have done to try and fix this:
- New Hard drive
- New PSU
- Swapped ram sticks from 2 to 1 configuration and tried both sticks by themselves (No Changes)
- Reinstalled Clean install of windows 4x, three times on the original hard drive and once on the new hard drive (All windows updates, All Driver Updates, And GPU driver) Clean install that only included eve online, same results.
- Every single generic Windows powershell and command prompt line that anyone tells you to use to restore image health, chkdsk, memdiag, if you can think of it ive already tried it.
- All Memory tests including Memtest86 came back 100%
- Prime95 ran for an hour and did not crash or BSOD
- Furmark stress tested GPU for half an hour with no crash or BSOD
- Cmos Reset
- Bios defaults
List of BSOD's that I have encountered:
KMODE_EXCEPTION_NOT_HANDLED
APC Index Mismatch x3
System service exception x1
IRQL_NOT_GREATER_OR_EQUAL x3.
I can trigger these BSOD's at will by simply starting Eve Online and letting it run for approximately 5-10 minutes, the more I actively do in the game increases the rate and frequency at which I encouter a BSOD. If I idle desktop, I will not BSOD.
Common Event viewer logs:
All 24 processors also receive this event: The speed of processor 16 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}
and APPID
{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}
to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0x0000000000000000, 0x0000000000000008, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 0b3313e6-ecee-4064-ae6a-ecc4740d8abf.
A corrected hardware error has occurred.
Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Cache Hierarchy Error
Processor APIC ID: 72
A corrected hardware error has occurred.
Reported by component: Processor Core
Error Source: Unknown Error Source
Error Type: Cache Hierarchy Error
Processor APIC ID: 74
Faulting application name: exefile.exe, version: 0.0.0.0, time stamp: 0x64ef1cd7A corrected hardware error has occurred.
Reported by component: Processor Core
Error Source: Unknown Error Source
Error Type: Cache Hierarchy Error
Processor APIC ID: 78
Faulting module name: _videoplayer.dll, version: 0.0.0.0, time stamp: 0x64ef1d88
Exception code: 0xc0000409
Fault offset: 0x0000000000187a78
Faulting process id: 0x1858
Faulting application start time: 0x01d9df4f33b2339c
Faulting application path: C:\EVE\SharedCache\tq\bin64\exefile.exe
Faulting module path: C:\EVE\SharedCache\tq\bin64\_videoplayer.dll
Report Id: 34e41978-6aec-44b8-ba61-48618371688e
Faulting package full name:
Faulting package-relative application ID:
Last edited: