Graphic card pin broken, what to do?

[chankey007]

I cleaned my PC this weekend on Saturday. Then I played BF3 whole night, then next morning while playing it I got red screen (with no message, complete red). I restarted and all went fine, no red screen since then.

Now today while playing game the screen crashed, blurred lines (only on monitor 1, monitor 2 was fine). Then I checked the graphic card. One pin is broken.

What should I do? Will it cause any problems? I don't have confirmed data but I think it only fails if play games and dual monitor is on.

 

[Karadjgne]

Pins shouldn't break like that, even with the tightness of the pcie slot. Look into RMA if possible with seller, or failing that try the gpu manufacturer. Definitely looks to me like a manufacturer defect.

Your 2 other options being 1) suffer with a single monitor, 2) buy a new card.

 

[chankey007]

Pins shouldn't break like that, even with the tightness of the pcie slot. Look into RMA if possible with seller, or failing that try the gpu manufacturer. Definitely looks to me like a manufacturer defect.

Your 2 other options being 1) suffer with a single monitor, 2) buy a new card.

See this image: http://content.hwigroup.net/images/products/xl/147441.jpg

I think here also it's not present, so it means there is nothing to worry, it came like that only? If anyone has HD 7850 2GB, then please confirm.

 

[spp85]

Heeey that isn't broken bro, its normal. Here is my HD7870XT dismantled for cleaning purpose and here is the picture of it, take a look at the PCI-E pins, its perfectly normal

https://drive.google.com/file/d/0B99c-meCgVv1QWRWOEp2NFdaWlk/edit?usp=sharing

 

[chankey007]

Heeey that isn't broken bro, its normal. Here is my HD7870XT dismantled for cleaning purpose and here is the picture of it, take a look at the PCI-E pins, its perfectly normal

https://drive.google.com/file/d/0B99c-meCgVv1QWRWOEp2NFdaWlk/edit?usp=sharing

Phew! I even called the Flipkart support (from where I purchased the product last year 😛)

BTW do you have any idea why I'm facing the mentioned issues then? It used to work fine till I cleaned case this weekend.

 

[spp85]

Heeey that isn't broken bro, its normal. Here is my HD7870XT dismantled for cleaning purpose and here is the picture of it, take a look at the PCI-E pins, its perfectly normal

https://drive.google.com/file/d/0B99c-meCgVv1QWRWOEp2NFdaWlk/edit?usp=sharing

Phew! I even called the Flipkart support (from where I purchased the product last year 😛)

BTW do you have any idea why I'm facing the mentioned issues then? It used to work fine till I cleaned case this weekend.

The card may be defective and may needs replacement. The symptoms you mentioned are all signs of graphics card failure. If you bought the card form flipkart less than a month, you can ask them for replacement otherwise sent the card for warranty

 

[chankey007]

Heeey that isn't broken bro, its normal. Here is my HD7870XT dismantled for cleaning purpose and here is the picture of it, take a look at the PCI-E pins, its perfectly normal

https://drive.google.com/file/d/0B99c-meCgVv1QWRWOEp2NFdaWlk/edit?usp=sharing

Phew! I even called the Flipkart support (from where I purchased the product last year 😛)

BTW do you have any idea why I'm facing the mentioned issues then? It used to work fine till I cleaned case this weekend.

The card may be defective and may needs replacement. The symptoms you mentioned are all signs of graphics card failure. If you bought the card form flipkart less than a month, you can ask them for replacement otherwise sent the card for warranty

Is there any kind of test which I can do to confirm that there is issue with graphic card?

 

[spp85]

Since you are seeing graphics anomalies and crashes what is the need of further tests........

 

[chankey007]

Since you are seeing graphics anomalies and crashes what is the need of further tests........

As it's not coming always. Played BF3 again, dual monitor was ON. Didn't see the issue.

 

[Karadjgne]

Well, my bad, I've never seen a short pin like that, but honestly, that's the last thing I've ever looked for on a gpu physically. So it comes down to either a hardware failure of some sort or a driver issue. Try running Kombustor, or Furmark. If anything will punish a gpu its one of them. If it crashes check the windows event logger, under Admin tools, that may give you a better clue.

 

[chankey007]

Well, my bad, I've never seen a short pin like that, but honestly, that's the last thing I've ever looked for on a gpu physically. So it comes down to either a hardware failure of some sort or a driver issue. Try running Kombustor, or Furmark. If anything will punish a gpu its one of them. If it crashes check the windows event logger, under Admin tools, that may give you a better clue.

OK, BTW I think it was coming from either AID64 or CPU-Z (I read on some forums that these might be causing the issue), so I uninstalled them and didn't face the issue this morning (played about 1 hour).